Jason Pentecost
Innovative Network Computer Solutions
Fairview,NC
1
Certification
27
years of professional experience
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Homesteader
5 Years 6 Months- I've learned to solve problems on my own. From small engine repair, to heavy equipment repair and maintenance. I've had to plumb, do some electrical work, create and maintain trails, build an off-grid cabin, conduct educational hiking adventures and workshops, camping 101, wilderness first aid, etc
- I've had to advertise, and manage accommodations for guests. I maintain several properties in our area including managing the websites, turning over the houses for new arrivals, fixing any issues that arise, etc.
- This makes me a well-rounded, skillful mind with problem solving capabilities. It's truly a priority when one works for themselves and has only themselves to rely upon. There's always a way; one just has to think outside the box, or look under a different light to get a problem solved.
- I am not limited to IT work. IT work is the field in which I have the longest tenure and experience. However, I consider my Homesteading experience to be a grounding, growing, and humbling experience.
- Below is my previous IT work experience, which encompasses 14 years of experience from being quite green to Senior Engineer
Senior Security and Sales Engineer
14 Years- I am a highly skilled network, security, and infrastructure engineer and IT manager with 14 years of experience in network, security, and server design, development, and integration with advanced knowledge of industry standards, products, and services. A self-starter and a detailed, results driven engineer.
- Proficiencies
- LAN/WAN, VLAN, SDWAN and networking redundancy, maintenance, and security
- Windows Server 2012, 2016, 2019 design, configuration, installation, maintenance in line with best practices
- AD, GP, DHCP, DNS, and most common server roles
- Firewalls (Sophos, Fortinet, Sonicwall)
- Switches (HP, Aruba, Cisco, Extreme)
- Multiple backup solutions and disaster recovery
- Platforms: Windows 7, 10, Server 2012, ‘16, ‘19, Exchange (all versions), All MS Office suites from 2003 to 365
- Sophos: all products and services from AV, Firewalls, MDM, Encryption, Web and Email filtering Ninja, Solarwinds and Continuum RMM along with Network Detective Assessment products
- VMWare ESXi 6.5 and earlier versions
- Basic PowerShell scripting
- Managed all aspects of IT security, keeping current with industry Best Practices and new technologies
- Top tier technical troubleshooting and backup for other techs
- Lead IT security and infrastructure projects including Servers, Networks, Backup, AV and RMM, and MDM policies, including BYOD and HIPAA environments
- Produced detailed network assessments, audits, and executive summaries, ensuring regulatory compliance and timely technology asset refreshment
- Managed multiple servers in many different environments with bare metal and virtual deployments, Domain Controllers, Exchange, Application, and other server types and roles
- Created and deployed AD and GP architectures, keeping client IT within accepted Beat Practice policies
- Improved ticketing systems, ensuring prompt response time, satisfactory resolution, and detailed documentation
- Held regular QBRs to plan IT improvements and keep up-to-date with technology
- Trained users and other technicians on proper use and administration of IT security products and services, giving clients and employees confidence in their IT infrastructure
- (No current central office- all remote work)
General Manager
7 Years- Carefully interviewed, selected, trained and supervised staff
- Correctly calculated inventory and ordered appropriate supplies
- Led and directed team members on effective methods, operations and procedures
- Immediately addressed issues with customers so that they could be successfully resolved.
- Assisted customers with food selection, inquiries and order customization requests
- Earned management trust by serving as key holder, responsibly opening and closing restaurant
Education
Associate of Applied Science - Radio and TV communication
Skills
Facilitated team collaboration to create a supportive work environment.
Provided excellent customer service while resolving inquiries.
Addressed challenges with creative problem-solving techniques.
Maintained high accuracy through diligent attention to detail.
Organized tasks effectively to meet deadlines and enhance time management.
Adapted quickly to shifting priorities while showing flexibility.
Exhibited dependability and accountability in task completion.
Handled multiple tasks simultaneously with strong multitasking skills.
Encouraged open communication between team members and clients.
Evaluated situations critically to identify practical solutions.
Increased productivity and efficiency through proficient use of computer applications.
Coordinated projects with strong organizational skills.
Remained composed and efficient under pressure.
Practiced active listening to improve engagement and responses.
Resolved conflicts using systematic and efficient problem-solving approaches.
Implemented strategic organization and time management methods.
Enabled informed decision-making that led to successful project results.
Conveyed ideas clearly through effective verbal communication.
Maintained a friendly and positive demeanor.
Certification
- VMware VCA-DBT
- HIPAA Security Business Associate certification
- Sophos Architect
- Enduser protection
- Mobile Device Management
- SG and XG UTM Firewalls
- Safeguard Encryption
Timeline
Homesteader
01.2021 - CurrentRead More
Senior Security and Sales Engineer
Innovative Network Computer Solutions
01.2007 - 01.2021Read More
General Manager
Eddie’s Place Restaurant
01.2000 - 01.2007Read More
Gaston College
Associate of Applied Science from Radio and TV communication
Read More
Accomplishments
- Boy Scouts of America