Jason Perez-Vega
Grand Prairie,TX
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures. Dedicated Consultant bringing dynamic skills in client oversight, issue resolution, and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within the field.
Overview
5
5
years of professional experience
Work History
Consignment Consultant
boaters world
Grand Prairie, Texas
09.2024 - 10.2024
- Organized meetings between stakeholders to discuss project details and timelines.
- Assisted in developing new methods for data collection and analysis techniques.
- Developed and implemented customized strategies to meet client needs.
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written.
- Analyzed corporate intelligence data to identify trends and patterns.
Sales Associate
Advanced Auto Parts
Irving, TX
04.2023 - 07.2024
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assistant Store Leader
GameStop
Dallas, TX
11.2021 - 03.2022
- Managed team workload to reach production targets.
- Conducted inventory analysis to determine optimal stock levels.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Reduced customer issues by 10% with introduction of surveys and questionnaires.
- Assisted with general maintenance of store to keep environment perpetually clean and presentable.
- Trained new-hires on guest greetings, inventory control and procedures to better service customers.
- Supervised payroll corrections for accuracy and duplications.
- Answered product questions and assisted customers in selection and checkout.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Senior Guest Advisor
GameStop
Dallas, TX
01.2020 - 10.2021
- Communicated special needs and amenity delivery requests from guests to designated departments and personnel.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Processed adjustment vouchers, pay-outs and corrections and coordinated bank deposits and transactions.
Seasonal Guest Advisor
GameStop
Dallas, TX
06.2019 - 12.2019
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
Education
High School Diploma -
John A Dubiski Career High School
Grand Prairie, TXSkills
- Ul>
- New-Hire Training
- P>Organization
- P>Merchandising
- P>Cash register operation
- P>Attention to Detail
- P>Multitasking Abilities
- P>Dependable and Responsible
- P>Good Telephone Etiquette
- P>Active Listening
- P>Teamwork and Collaboration
- Performance Tracking
- Assessments
Timeline
Consignment Consultant
boaters world
09.2024 - 10.2024
Sales Associate
Advanced Auto Parts
04.2023 - 07.2024
Assistant Store Leader
GameStop
11.2021 - 03.2022
Senior Guest Advisor
GameStop
01.2020 - 10.2021
Seasonal Guest Advisor
GameStop
06.2019 - 12.2019
High School Diploma -
John A Dubiski Career High School
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