Jason Peters
Indianapolis,IN
Summary
Highly skilled Senior Installation Technician with background in diverse installation projects, both commercial and residential. Strengths include troubleshooting complex technical issues, training, and ensuring customer satisfaction through high-quality workmanship. Significant contributions to previous roles include streamlining processes for increased efficiency and maintaining exceptional safety standards. Recognized for consistent customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Installation Associate-Appliances
Ferguson
Indianapolis, Indiana
04.2023 - Current
- Safely transport appliances to customer's home and unload from vehicle.
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Perform necessary adjustments for proper operation of the appliance.
- Inspect products for any visible defects or damages prior to installation.
- Provide customers with detailed instructions on how to operate the appliance.
- Ensure all work areas are clean, safe, and hazard-free at all times.
- Verify that wiring connections are secure and in compliance with safety standards.
- Attend training sessions or seminars to stay updated on changes in regulations or procedures.
Lead Appliance Installer
L.E. Isley & Sons
Westfield, IN
01.2016 - 05.2021
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Instructed customers on how to properly operate, care for and configure appliances.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Owner/Technician
TRM Custom Fit
Greenfield, IN
01.2011 - 01.2016
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Installed new appliances and pergolas in accordance with manufacturer specifications.
Education
GED -
Lawrence North High School
Indianapolis, IN02-2001
Skills
- Installation planning
- Diagnostic abilities
- Telecommunications
- Assembly and installation
- Troubleshooting
- Customer Service
- Worksite safety
- Drawing interpretation
- Electrical Troubleshooting
- Logical and perceptive
- Issue Resolution
- Quality Assurance
- Job Planning
- Problem Analysis
- Appliance Installation
- Delivery Coordination
- Basic electrical knowledge
- Teamwork and Collaboration
- Phone Etiquette
- Independent judgement
- Time Management
- Interpersonal and written communication
- Positive and professional
- Product Knowledge
- Workforce training
- Leadership training
Certification
- SubZero, Wolf, and Cove certified
- Drive for hire licensed
Languages
English
Native/ Bilingual
Timeline
Senior Installation Associate-Appliances
Ferguson
04.2023 - Current
Lead Appliance Installer
L.E. Isley & Sons
01.2016 - 05.2021
Owner/Technician
TRM Custom Fit
01.2011 - 01.2016
GED -
Lawrence North High School