Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason Phillips

Phoenix,AZ

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience
1
1
Certification

Work History

BHT

Artemis Of Arizona
01.2023 - 07.2023
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Facilitated on-site activities, support groups, and outings for clients.

Customer Service Representative

Consumer Cellular
03.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Customer Service Representative

Verizon Wireless
07.2020 - 02.2022
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05.2015

Skills

  • Closing Sales
  • Typing Proficiency
  • Project Management Abilities
  • Managing Multiple Tasks

Certification

CPR Certified

Fingerprint Clearance

Forklift operator Certificate

Timeline

BHT

Artemis Of Arizona
01.2023 - 07.2023

Customer Service Representative

Consumer Cellular
03.2022 - 01.2023

Customer Service Representative

Verizon Wireless
07.2020 - 02.2022

High School Diploma -

South Mountain High School

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Jason Phillips