JASON PICKETT
Aurora,CO
Summary
Accomplished Sr. Business Analyst with a proven track record at Cigna Healthcare, enhancing project efficiency and stakeholder satisfaction through expert requirement gathering and process optimization. Skilled in DMAIC methodology and Excel, adept at leading cross-functional teams to exceed productivity goals. Demonstrates exceptional analytical and collaborative abilities, significantly improving business processes and outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr, Business Analyst
Cigna Healthcare
12.2010 - 01.2024
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project delivery.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Health Care Benefit Administrator
Great West Healthcare
12.2000 - 11.2010
- Assisted with benefits-related legal compliance, such as eligible / ineligible Healthcare Reimbursement request.
- Supported HR Admin teams during implementation of employee benefits.
- Conducted annual benefits audits to identify discrepancies and ensure accurate record-keeping, maintaining an organized system for easy access.
- Enhanced employee benefits satisfaction by streamlining the enrollment process and providing personalized support.
Production Manager Automated Mailing Systems
Out Put Technologies
11.1995 - 01.2000
- Resolved issues quickly to maintain productivity goals.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
High School Diploma -
Overland Highschool
Aurora, CO04-1991
Skills
- Greenbelt Six Sigma Businesses Methodology
- Data Gathering
- DMAIC methodology
- Charting
- PPT
- Excel
- IBM Blueworrks Process Mapping
Certification
Six Sigma Greenbelt
Timeline
Sr, Business Analyst
Cigna Healthcare
12.2010 - 01.2024
Health Care Benefit Administrator
Great West Healthcare
12.2000 - 11.2010
Production Manager Automated Mailing Systems
Out Put Technologies
11.1995 - 01.2000
Six Sigma Greenbelt
High School Diploma -
Overland Highschool
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