Jason Pierce
MIDDLEBURG,FL
Summary
Operations professional with strong background in streamlining processes and enhancing productivity. Skilled in leading cross-functional teams and executing strategic plans to achieve organizational goals. Known for flexibility and reliability in dynamic environments, with excellent problem-solving abilities and focus on delivering results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operation Manager
Wind River Environmental
06.2021 - Current
- Identifying potential problems and points of friction and working with Team to find solutions to maximize efficiency and revenue.
- P&L responsibilities include forecasting, managing million dollars + mutli divisional budget. COG controls such as Labor to revenue averaged 18.5% on a goal of 20.20%, M&S -2% to budget on constant basis and for 2024 North Florida location had 10% growth.
- Identifying opportunities to expand or shift course to take advantage of changes in market.
- Communicating with a diverse Team to achieve a company goal in safety and production goals.
- Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
Transportation Manager
Iron Mountain
10.2016 - 06.2021
- Supervisor 25+ Drivers in the Midtown, NY Area, implementing policy and procedure, ensured Drivers and Trucks stay within compliance of both Company and Government regulations.
- Key Results:
- Improved Driver satisfaction by 50% (within 1 year Employee Speaks surveys improved from 40% to 90% Management job satisfaction.
- Helped successfully separate business lines by taking the shredding operations, equipment and personnel organizing into independent business operations.
- Increased quality and customer satisfaction, through employee training.
- Lowered injury rate to zero OSHA recordable accidents for one year and reduced vehicle accidents by 50% by increasing employee involvement and training.
Production Manager
IMAGE FIRST HEALTHCARE LAUNDRY
09.2011 - 10.2016
- Manage multiple shift operations with 40+ employees, hiring, coaching, training and implementing policy and procedure. Responsible for payroll, inventory control and production related customer concerns. Improving efficiency and safety compliance. Ensuring compliance with HLCA and OSHA certification.
- Key Results:
- Improved accountability by implementing and tracking daily production standards.
- PPOH was improved through controlling labor hours and increasing workflow, resulting in a 45% increase.
- Increased quality and customer satisfaction, through quality audits and employee training.
- Enhanced employee involvement and accountability by launching safety awareness, resulting in zero OSHA recordable injuries since assuming position.
Production Manager
CINTAS CORPORATION
11.2005 - 09.2011
- Company Overview: PHILADELPHIA, PA Provides industrial laundry, first aid & safety, & document management services for industries.
- Managed all aspects of opening a brand new 50,000 square foot production facility in Philadelphia, guiding the startup and sustainment of a full spectrum of production operations, systems and programs. Implemented procedures to control costs, increase production flow, and oversee departmental profit and loss. Led a team consisting of 65 entry level employees and 5 supervisors.
- Key Results:
- Played a key role in ensuring the successful launch of Philadelphia facility. Hired 30+ employees within 2 months and integrated employees from 3 other Cintas facilities to create a positive working environment.
- Lowered labor costs 3.7% within one year while maintaining the highest departmental morale in the entire location.
- Implemented a production quality project, which increased efficiency and profitability. Engaged employees throughout new process to ensure success and comprehension of a new pay structure.
- Promoted an environment of safety awareness throughout the location through safety training, a return-to-work program, and overall awareness. Lowered the location's total incident rate by over 60% in a 12-month period.
- Decreased total material cost 7.5% over a 12-month period by tightening inventory controls, implementing quality controls, and increasing accountability of affected employees.
- Developed 30+ employees into higher level positions through training, accountability, leadership and coaching. 85% of the promoted employees are currently successful in their new positions.
- Acquired a branch which doubled processing volume and required the opening and staffing of an additional shift in a one-month time frame. Raised the branch's customer satisfaction after 3 months by providing a higher quality product and tightening inventory levels.
Education
High school diploma -
Pennsbury High School
Fairless Hills, PAFood Management
Bucks County Technical School
Fairless Hills, PASkills
- Project Implementation
- Performance Management
- Labor Cost Analysis
- Production Management
- Quality Audits
- Profit & Loss
- Process Improvement
- Document Management
- Loss Prevention
- Quality Assurance
- Recruiting
- Budgeting
- Cost control
- Strategic planning
- Change management
- Employee relations
- Leadership
- English
- Customer service
- Operational excellence
- Business analysis
- Organizational development
- Safety management
Certification
- Certified OSHA 10 hour
- Six Sigma Green Belt
Timeline
Operation Manager
Wind River Environmental
06.2021 - Current
Transportation Manager
Iron Mountain
10.2016 - 06.2021
Production Manager
IMAGE FIRST HEALTHCARE LAUNDRY
09.2011 - 10.2016
Production Manager
CINTAS CORPORATION
11.2005 - 09.2011
Food Management
Bucks County Technical School
High school diploma -
Pennsbury High School
Additional Information
Management Skills Location Startup Inventory Control OSHA Compliance Staff Recruitment & Retention Employee Relations Budget Management Training & Development Performance Management Process Improvement
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