Dedicated First Assistant Manager committed to running efficient and highly successful operations. Brings proven expertise in team leadership, management, and training. Focused on increasing productivity and quality with forward-thinking and adaptable mindset.
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
First Assistant Manager
Burger King
Washington Court House, OH
11.2021 - Current
Assisted store manager in hiring and training new employees.
Supervised staff to ensure efficient operation of the store.
Ensured compliance with company policies, procedures, safety rules, and regulations.
Provided feedback to employees on performance improvement opportunities.
Coordinated inventory management processes including ordering, stocking and tracking supplies.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Maintained cleanliness of the store environment by performing daily walkthroughs and inspections.
Managed employee scheduling ensuring adequate staffing levels during peak business hours.
Oversaw cash register operations including opening and closing registers, balancing drawers and resolving discrepancies.
Addressed employee concerns or grievances in a professional manner.
Enforced loss prevention measures within the store environment.
Helped with daily cash management, resolved drawer inaccuracies and prepared daily deposits.
Supported store manager by implementing directives, coaching employees and resolving front-line issues.
Cook
Adena Fayette Medical Center
Washington Court House, OH
01.2015 - 10.2021
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Ordered supplies as needed for the kitchen.
Checked quality of ingredients before use in order to ensure freshness.
Monitored stock levels of food items and ordered more when necessary.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Performed basic administrative duties such as inventory management, ordering supplies.
Adjusted seasonings of dishes during cooking process in order to enhance flavors.
Organized storage areas for efficient usage of space.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Grilled and deep fried various foods from meats to potatoes.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Set up and performed initial prep work for soups, sauces and salads.
Managed portion control using correct utensils during preparation and plating.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Set up work stations prior to opening to minimize prep time.
Maintained clean and orderly appearance throughout kitchen and dining area.
Received and stored food and supplies.
Checked quality of food products to meet high standards.
Production Worker
Sugar Creek Packing Co.
Washington Court House, OH
08.2012 - 12.2014
Inspected product quality prior to packaging and shipment.
Assisted in setting up production lines for manufacturing processes.
Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
Followed safety protocols while operating machines and equipment.
Reported any issues to supervisor immediately for resolution.
Verified accuracy of finished products against work orders or blueprints.
Cleaned up work area at end of shift to maintain safe working environment.
Ensured proper labeling of completed products before shipping out.
Tracked production data such as number of items produced per hour, day, week.
Utilized computer software programs to record details related to production process.
Adhered strictly to established guidelines and procedures while performing duties.
Kept operations area neat and orderly to minimize obstacles.
Sorted and packaged products to prepare for processing or shipment.
Accounting Clerk
TD Bank
Falmouth, ME
08.2006 - 06.2012
Reconciled financial discrepancies by collecting and analyzing account information.
Generated financial reports for management review on a regular basis.
Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
Performed daily general ledger entries to record financial transactions accurately.
Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Supported clerical and administrative needs of senior department staff.
R. Stewart Trucking And Heavy Hauling
South Portland, ME
08.2002 - 04.2004
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Education
High School Diploma -
Portland High School
Portland, ME
05-1995
Skills
Inventory Coordination
Staff Scheduling
Task Delegation
Product and service knowledge
Employee Scheduling
Recruiting and interviewing
Operations Management
Employee Performance Evaluations
Orientation and training
Staff Supervision
Team motivation
Sales Strategies
Policy administration
Employee performance evaluation
Microsoft Office expertise
Staff Development
Hiring and training
Orientating and training
Customer Relations
Retail Operations
Retail Operations Management
Staff Management
Certification
Serv Safe Level 2 Manager
Timeline
First Assistant Manager
Burger King
11.2021 - Current
Cook
Adena Fayette Medical Center
01.2015 - 10.2021
Production Worker
Sugar Creek Packing Co.
08.2012 - 12.2014
Accounting Clerk
TD Bank
08.2006 - 06.2012
R. Stewart Trucking And Heavy Hauling
08.2002 - 04.2004
Serv Safe Level 2 Manager
High School Diploma -
Portland High School
Similar Profiles
Bryce GladueBryce Gladue
Assistant Manager at Burger King Londonderry (King MG Kitch inc)Assistant Manager at Burger King Londonderry (King MG Kitch inc)