Jason Powell
Baltimore
Summary
I am a creative, hardworking individual who has started from the bottom like everyone and has achieved some of what the world has to offer. I'm open to learn more and apply my skills to help better a company chooses me to be apart of their team.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
Work History
Cashier
Mission BBQ
12.2024 - Current
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Burlington
11.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Associate
Amazon Fulfillment Center
09.2021 - 09.2023
- Company Overview: Worldwide Distribution Company
- Stocking items needed for packaging
- Packaging items for transport
- Cleaning/Maintenance
- Contact : Jake -1-800-515-8791
- Consistently lifted materials weighing as much as 50 pounds.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Dishwasher
P.F. Chang's Bistro
12.2021 - 03.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Team Member
MOD Pizza
06.2019 - 06.2020
- Company Overview: Worldwide Fast Food Company
- Food preparation
- Cleaning/Maintenance
- Dishwashing
- Cashier
- Contact : Jeni R
- -667-217-1280
Produce/Stocking Associate
Food Lion
04.2018 - 06.2019
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
Warehouse Associate
FedEx Supply Chain
11.2017 - 05.2018
- Company Overview: Worldwide Distribution Company
- Packaging items
- Cleaning/Maintenance
- Receiving items to be repackaged and shipped out
- Contact : Andrew D
- -717-792-8560
Social Media Moderator/ Technical Support
Crisp Thinking
08.2017 - 11.2017
- Company Overview: Software solution & customer service provider
- Manage consumer interactions by ensuring timely responses
- Resolving network issues
- Assist customers with whatever help is needed
- Contact : Adam H
- -914-208-2089
Technical Support Agent
Concentrix
04.2017 - 11.2017
- Company Overview: Technological Customer Support Agency
- Help Customers troubleshoot whatever issues they have with their device
- (Laptop, Phone,etc.)
- Resolving network issues
- Taking Calls
- Contact : Chris C
- -1-800-747-0583
Cashier/Stocking Associate
7-Eleven
03.2016 - 10.2017
- Company Overview: Convenience Store across the USA
- Stocking store items
- Scanning of Items dropped off by truck deliveries
- Customer Service
- Cleaning/Maintenance
- Food Preparation
- Contact : Dimi/Simone -410-254-0193
Lawn/Property Landscaper
Smooth Edge
03.2015 - 10.2017
- Company Overview: Part-time Landscaping with my father through a company that is no longer in service
- Mows Lawns/Trims hedges
- Replacing porch railings/ Car garage doors
- Snow/Leaf removal on property
- Contact : Chris S
- -667-344-8904
Team Member
Burger King
04.2014 - 01.2016
- Company Overview: Worldwide Fast Food Company
- Food preparation
- Customer Service
- Cleaning/Maintenance
- Dishwashing
- Cashier/Taking Drive-thru orders
- Contact : Alice R
- -717-894-1240
Education
Accounting -
CCBC Essex
Essex, Maryland07.2019
General Studies - undefined
South Western High School
Hanover, Pennsylvania06.2015
Skills
- Creativity
- Communication
- Problem Solving
- Team Work
- Organization
- Customer Service
- Adaptable/Fast Learning
- Computer Skills
- Time Management
- Active Listening
LANGUAGES
English Full Professional Proficiency
Spanish Limited Working Proficiency
Hobbies and Interests
Volunteering, Writing, Cooking/Baking, Art/Music, Painting, Mathematics
Accomplishments
- High School Diploma/Honor Roll (01/2015 -06/2015) During my junior and senior year of high school I was on the honor roll. Also due to passing all my classes, I was able to graduate early in January2015 and attended the graduation ceremony June2015.
- Promotion/Raise (05/2019 -05/2019) Due to making it to work on time, and always giving great customer service, I was awarded with a promotion to Asst. Produce Manager.
Timeline
Cashier
Mission BBQ
12.2024 - Current
Cashier
Burlington
11.2023 - 01.2025
Dishwasher
P.F. Chang's Bistro
12.2021 - 03.2023
Warehouse Associate
Amazon Fulfillment Center
09.2021 - 09.2023
Team Member
MOD Pizza
06.2019 - 06.2020
Produce/Stocking Associate
Food Lion
04.2018 - 06.2019
Warehouse Associate
FedEx Supply Chain
11.2017 - 05.2018
Social Media Moderator/ Technical Support
Crisp Thinking
08.2017 - 11.2017
Technical Support Agent
Concentrix
04.2017 - 11.2017
Cashier/Stocking Associate
7-Eleven
03.2016 - 10.2017
Lawn/Property Landscaper
Smooth Edge
03.2015 - 10.2017
Team Member
Burger King
04.2014 - 01.2016
General Studies - undefined
South Western High School
Accounting -
CCBC Essex