Jason Prass
Chicago,IL
Summary
Accomplished Director of Strategic Accounts at FLS Transportation Services, leveraging 28 years of industry expertise and a robust technical understanding to drive significant revenue growth. Skilled in client relationship building and strategic planning, consistently delivering innovative solutions that enhance customer satisfaction and retention. Demonstrated success in influencing C-suite executives and optimizing sales strategies, achieving notable market share expansion.
Competent Director of Strategic Accounts with [Number] years of sales and marketing leadership experience. Develops and implements [Type] contracts that support strategic objectives. Demonstrated financial acumen and analytical skills to facilitate complex sales strategies and maintain executive relationships.
Collaborative [Job Title] formulating strategic contracts and agreements for key accounts and spearheading actionable plans to drive value. Oversees contract compliance and sells product solutions and services while managing customer expectations. Advanced CRM software proficiency and strong negotiation skills to deliver management solutions. Resourceful and results-oriented [Job Title] driven to meet strategic account objectives and support overall sales volume demands. Establishes productive professional connections with decision-makers for major accounts and learns customer business thoroughly. Proactively assesses, clarifies and validates customer needs via ongoing networking and timely personal attention. Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Director of Strategic Accounts
FLS Transportation Services
07.2009 - Current
- Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share.
- Championed the adoption of CRM tools to better track client interactions and optimize account management efforts.
- Delivered consistent revenue growth by cultivating strong relationships with C-suite executives at Fortune 500 companies.
- Generated new business opportunities by successfully navigating complex sales cycles and presenting compelling solutions to potential clients.
- Maintained comprehensive industry knowledge and studied consumer behavior to identify and present innovative solutions.
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
- Generated sales activity to build functional pipeline of qualified opportunities.
- Negotiated agreements to develop and execute profitability strategies for key accounts.
- Supported customer requirements and allocated resources to align with business needs.
- Collaborated cross-functionally with internal teams to develop innovative product offerings tailored to client needs, driving customer satisfaction and retention rates.
- Optimized pricing strategies based on thorough competitive analysis, resulting in increased margins without sacrificing volume or market share.
Procurement Manager
Strive Logistics
07.2005 - 09.2009
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Implemented risk management strategies within the supply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
- Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
- Managed a team of procurement professionals, fostering collaboration and teamwork to achieve organizational goals.
- Monitored and managed procurement budget to control costs.
- Drove continuous improvement initiatives within the procurement function by identifying areas for optimization and proposing actionable recommendations.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
Carrier Sales Rep
CH Robinson
10.1997 - 10.2005
- Improved operational efficiency by streamlining processes for carrier selection and rate negotiation.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
- Implemented proactive measures for mitigating risk associated with delayed or lost shipments, minimizing disruptions in the supply chain process.
- Developed comprehensive knowledge of industry regulations and guidelines, ensuring compliance in all transactions.
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
- Cultivated a positive work environment that fostered teamwork, collaboration, and productivity among colleagues.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decisionmaking.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
- Conducted regular performance evaluations of carriers to ensure adherence to quality standards and contractual obligations.
- Mentored junior team members in best practices for negotiating rates, building relationships with carriers, and providing exceptional customer service.
- Partnered with internal departments such as accounting, IT, and marketing to improve interdepartmental communication and streamline processes.
- Continuously sought opportunities for professional development through industry trainings, workshops, and webinars.
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Collaborated with team members to develop innovative strategies for expanding the company''s carrier network.
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Monitored market trends to identify new business opportunities, leading to increased sales revenue.
- Created customized logistics solutions tailored to specific client needs while maintaining a focus on cost efficiency and timely delivery.
- Actively participated in industry trade shows and conferences to expand professional networks and stay current on market trends.
- Enhanced company reputation by providing exceptional service to both customers and carriers alike.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Serviced existing accounts on regular basis to maximize revenue.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Connected customers with services based on individual needs and vendor capabilities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Researched potential clients and markets to prepare for appointments.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Demonstrated products and specific features at customer locations and special events.
Education
Bachelor of Arts - Communication
University of Wisconsin-Whitewater
Whitewater, WI05.1996
Skills
- Data-driven decision-making
- Technical understanding
- Influencing skills
- 28 years of Industry Expertise
- Competitive Analysis
- Client Relationship Building
- Sales Presentations
- Sales strategy development
- Sales Training
- Sales tactics
- Pipeline Management
- Pricing strategy
- Performance Tracking
- Upselling and Cross Selling
- Territory Management
- Brand positioning
- Revenue Generation
- Key Performance Indicators
- Customer Segmentation
- Proposal Writing
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
- Team building
- Task Prioritization
- Sales Targeting
- Rapport and relationship building
- Business development and planning
- Interpersonal Skills
- Client Relations
- Self Motivation
- Client Relationship Management
- Sales processes
- Analytical Thinking
- Operations Management
- Sales process
- Goal Setting
- Appointment Scheduling
- Professionalism
- Customer Complaint Resolution
- Analytical problem solver
- Interpersonal Communication
- Strategic Planning
- Sales strategy
- Solution selling
- Staff Supervision
- Time management abilities
- Continuous Improvement
- Inventory Management
- Adaptability
- Written Communication
- Training development
- Team Recruiting and Onboarding
- Sales Reporting
- B to B sales
- Sales coordination
- Document Management
- Sales Tracking
- Client Base Retention
- New Hire Onboarding
- Marketing Strategy Development
- Closing Techniques
- Data Confidentiality
- Operating Procedures and Policies
- Professional Demeanor
- Employee Retention
- Problem-solving aptitude
Accomplishments
Carrier of the Year Award for outstanding service and reliability by Papa Johns, 2010.
Timeline
Director of Strategic Accounts
FLS Transportation Services
07.2009 - Current
Procurement Manager
Strive Logistics
07.2005 - 09.2009
Carrier Sales Rep
CH Robinson
10.1997 - 10.2005
Bachelor of Arts - Communication
University of Wisconsin-Whitewater
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