Jason Priah
Dayton
Summary
Detail-oriented IT professional with extensive experience in network configuration, systems administration, and database management. Adept at troubleshooting hardware issues and providing remote support to enhance operational efficiency. Passion for network security and data integrity drives commitment to implementing IT best practices.
Overview
6
6
years of professional experience
Work History
Customer Service Engineer
Kentro
Dayton
01.2026 - Current
Provided IT support at Dayton VA
Salesforce Consultant
MAPP CONSULTING GROUP LLC
06.2021 - 08.2021
Sales Associate
Nike Outlet
12.2020 - 01.2021
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE & INFORMATION TECHNOLOGY
Miami University
Oxford, OH05-2025
Skills
- Technical support
- IT support
- Remote support
- System troubleshooting
- Technical troubleshooting
- Hardware troubleshooting
- Network troubleshooting
- Server management
- System administration
- Data management
- Customer relationship management
- CRM support
- Product expertise
- Attention to detail
- CRM support
Database Systems
- MySQL
- Oracle
- Microsoft Access
Operating Systems
- Windows Server
- Linux (Ubuntu/CentOS)
- MacOS
Crm Tools
Salesforce (Admin/Config experience)
References
- Donald Mapp, Senior Manager - Salesforce, dmapp63@gmail.com
- Barry Young, Owner - Pulp Juice and Smoothie Bar, (216)-280-8005
Courses Projects
- Advanced Spreadsheets and Analytics
- Computer Programming I&II
- Computer Forensics
- Computer Organization and Digital Circuits
- Cyber Security Industry Certification
- Database Management Systems
- Data Structures
- Discrete Math
- Engineering Economics
- Ethical Hacking
- HIT Around the World
- Intro to Computer Concepts & Programming
- Intro to Linux/UNIX
- Intro to Networking (Cisco/AWS)
- Operating Systems
- Penetration Testing
- Software Engineering Project
Timeline
Customer Service Engineer
Kentro
01.2026 - Current
Salesforce Consultant
MAPP CONSULTING GROUP LLC
06.2021 - 08.2021
Sales Associate
Nike Outlet
12.2020 - 01.2021
BACHELOR OF SCIENCE - COMPUTER SCIENCE & INFORMATION TECHNOLOGY
Miami University