Jason Price
Shelby
Summary
Results-driven Revenue Officer with specialized skills in tax compliance, financial analysis, and regulatory adherence. Known for productivity and efficiency in task completion, ensuring accuracy and timeliness in all responsibilities. Excel in communication, negotiation, and problem-solving, leveraging these soft skills to enhance departmental performance, and achieve revenue targets. Focused, detail-oriented, and conscientious professional with an advanced understanding of regulations and standards. Reviews large volumes of physical and digital data to assess the accuracy and integrity of the provided information while meeting tight deadlines. Skilled in navigating complex tax regulations and ensuring compliance, bringing valuable experience in tax examination, collection, and revenue enforcement. Possess strong analytical abilities to identify discrepancies, and enforce tax laws effectively. Demonstrated capability in improving revenue collection processes and enhancing departmental efficiency through strategic planning and implementation. I have led initiatives that resulted in improved taxpayer compliance rates and streamlined audit procedures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Revenue Officer
Internal Revenue Service
09.2024 - 02.2025
- Coordinate collection processes for delinquent returns and balances due
- Established appointments with taxpayers for collection of revenue
- Interfaced with management to facilitate and streamline revenue procurement with cases containing amounts from $1000-$4000000
- Conducted regular training with colleagues and management to obtain knowledge of the Internal Revenue Code, per the Internal Revenue Manual and all applicable laws and regulations
Billing Specialist
ULCS
05.2023 - 09.2024
- Coordinate with various individuals to evaluate billing procedures, customer invoices, and billing adjustments for payments valued at $5000-$100000 for Duke Energy
- Meet with client billing teams and management to address concerns, make adjustments, and identify payment solutions for contracts
- Oversee billing processes for Duke Energy, retrieve and analyze customer account information, resolve any billing discrepancies, and coordinate with Duke Energy to review invoices and ensure accuracy
- Meet with client billing teams and management to address concerns, make adjustments, and identify payment solutions for past-due billing
Dispatcher
Mr. Sparky Electric
11.2022 - 05.2023
- Ensured the scheduling and completion of projects of different value, oversaw dynamic project teams comprised of technicians and front office personnel, and ensured on-time and on-budget completion
- Improved appointment bookings by twenty percent in three months
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in the reduction in missed jobs
Driver
FedEx
02.2021 - 08.2022
- Quickly and accurately deliver orders to customers in an assigned region comprising five towns
- Gained and demonstrated strong customer service skills
- Collaborate with team to maximize delivery efficiency in a fast-paced, high-volume work environment
- Facilitated logistical operations between deliveries
- Added to the company's documentation of unusual delivery addresses and GPS discrepancies
- Manage 50-80 delivery orders per day for the route, and interfaced with customers to resolve product issues and find difficult locations
- Optimize route planning during high-volume business days to reduce delays
Warehouse Manager
Farmers Furniture
01.2019 - 02.2021
- Maintain regular presence on warehouse floor to continually motivate employees, streamline workflows, and address any performance issues
- Supervised a team of 5 warehouse associates responsible for shipping and quality control
- Consistently inspected all structures for soundness, weather resistance, and other safety factors
- Oversaw incoming and outgoing shipments to ensure quality and accuracy
- Gained strong foundation in team leadership and performance management
- Oversee various warehouse operations such as shipping and receiving, storage and handling, and inventory management
- Reviewed invoices, maintenance requests, consumption records, and demand predictions to assign tasks and set optimal delivery periods
- Train and mentor new hires throughout 2-month orientation
Driver
Pepsi
10.2017 - 01.2019
- Quickly and accurately deliver orders to customers in an assigned region comprising a different town each day
- Gained and demonstrated strong customer service skills
- Collaborate with team to maximize delivery efficiency in a fast-paced, high-volume work environment
- Facilitated logistical operations between deliveries
- Added to the company's documentation of unusual delivery addresses and GPS discrepancies
- Manage 15-20 delivery orders per day for the route, and interfaced with customers to resolve product issues and find difficult locations
- Optimize route planning during high-volume business days to reduce delays
Materials Associate
Atrium Health
11.2016 - 10.2017
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in a significant reduction in resource and compliance costs
- Communicate with diverse teams, build rapport and long-term relationships, and achieve satisfactory inventory of products and efficient deliveries
Assistant Manager
Kmart
07.2013 - 11.2016
- Supervise a team of 4 workers
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Set up promotional displays and restock products
- Gained strong foundation in customer service, team collaboration, and task prioritization
- Ensure customers are satisfied with the level of service offered
- Monitor sales representatives’ adherence to company policies and protocols
- Set and execute strategies to grow sales
- Promoted customer loyalty and grew sales by providing friendly, knowledgeable service
- Trained employees on customer service and confrontation avoidance, resulting in 30% fewer negative customer interactions in 2014 and 2015
Education
Master of Science - Finance
Liberty University
Lynchburg, VA12.2023
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA12.2020
Skills
- Excellent oral and written communication skills
- Knowledge of GAAP
- Customer service
- Management
- Planning
- Analysis
- Sales
- Financial acumen
- Data entry
- Negotiation
- Revenue collection
- Taxpayer communication
- Regulatory compliance
- Data analysis
- Payment processing
- Customer relationship management
- Problem solving
- Negotiation skills
- Team collaboration
- Report generation
- Process improvement
- Financial analysis
- Attention to detail
- Time management
- Information tracking
- Account monitoring
- Account reconciliation
- Economic research
- Background checks proficiency
- Researching
- Investigative techniques
- Interpersonal communication skills
- Professional telephone demeanor
- Tax compliance
- Account balancing
- Number-savvy
- Debt management
- Effective communication
- Data entry skills
- Decision-making
- Spreadsheet proficiency
- Decision-making skills
- Multitasking capacity
- Teamwork and collaboration
- Fee assessments
- Adaptability
- Active listening
- Business acumen
Certification
- Licensed in NC for Life & Health/Accident, 02/01/25
- CAPM Certified, 02/01/25
Languages
- English, Expert
- French, Beginner
References
References available upon request.
Timeline
Revenue Officer
Internal Revenue Service
09.2024 - 02.2025
Billing Specialist
ULCS
05.2023 - 09.2024
Dispatcher
Mr. Sparky Electric
11.2022 - 05.2023
Driver
FedEx
02.2021 - 08.2022
Warehouse Manager
Farmers Furniture
01.2019 - 02.2021
Driver
Pepsi
10.2017 - 01.2019
Materials Associate
Atrium Health
11.2016 - 10.2017
Assistant Manager
Kmart
07.2013 - 11.2016
Master of Science - Finance
Liberty University
Bachelor of Science - Psychology
Liberty University
Similar Profiles
Debbie BalsitisDebbie Balsitis
Case Advocate at Internal Revenue Service-Taxpayer Advocate ServiceCase Advocate at Internal Revenue Service-Taxpayer Advocate Service
Towanda GlennTowanda Glenn
Contact Representative at Internal Revenue ServiceContact Representative at Internal Revenue Service
Meredith RenfroMeredith Renfro
Correspondence Examination Technician at Internal Revenue ServiceCorrespondence Examination Technician at Internal Revenue Service
Mistie GonzalesMistie Gonzales
Tax Examiner/Data Transcriber at Internal Revenue Service, IRSTax Examiner/Data Transcriber at Internal Revenue Service, IRS
Jericka StephensJericka Stephens
STNA at Avita MedicalSTNA at Avita Medical