Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Prochniak

Murrells Inlet

Summary

Versatile and performance-driven operations professional with a proven track record of leading teams, optimizing workflows, and managing all aspects of day-to-day restaurant operations. Experienced in hiring, training, scheduling, vendor coordination, and cost control, with a hands-on leadership style rooted in accountability and results. Known for maintaining high service standards, solving problems quickly under pressure, and creating structure in fast-moving environments. Ready to bring strong operational instincts and team management skills into a business-focused, growth-oriented role.

Overview

6
6
years of professional experience

Work History

Restaurant Operations Manager

Collins Family Food
04.2023 - Current
  • Led day-to-day restaurant operations including team supervision, scheduling, inventory management, and service quality control in a high-volume, fast-casual environment.
  • Oversaw hiring, onboarding, and continuous development for a staff of 10+, instilling a reliable, team-oriented culture with high standards of performance and accountability.
  • Implemented systems to streamline food prep, ordering, and waste reduction, contributing to improved margins and smoother back-of-house workflows.
  • Maintained full compliance with health and safety protocols, achieving consistent “Grade A” inspection results and zero critical violations during tenure.
  • Took initiative on vendor management and supply ordering, optimizing cost efficiency while ensuring consistent quality and availability of ingredients.
  • Served as the owner’s trusted operations lead, consistently relied on for high-pressure decision-making, staff conflict resolution, and quality assurance.
  • Selected by ownership to simultaneously manage a new startup restaurant, helping launch the business from the ground up while maintaining full responsibilities at the flagship restaurant.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Line Cook / Shift Lead (Summers)

The Bagel Cafe (Collins Family Foods)
05.2019 - 04.2023
  • Worked back-of-house during summer breaks from college, handling food prep, grill, and sandwich station
  • Helped train new hires and stepped in as shift lead when needed during busy hours
  • Maintained a clean and organized kitchen while following food safety procedures
  • Known for showing up on time, working hard, and being someone the team could rely on
  • Offered a full-time leadership role after graduation due to performance and dependability

Education

Bachelor of Science - Marketing

University of South Carolina
Columbia, SC
07-2025

Skills

    Hard Skills

  • Operations Management

  • Team Leadership

  • Staff Training & Development

  • Scheduling & Labor Management

  • Inventory Control

  • Cost of Goods Sold (COGS) Optimization

  • Vendor & Supply Chain Coordination

  • Profit & Loss (P&L) Analysis

  • Basic Accounting & Budgeting

  • Food Safety & Compliance (ServSafe Certified)

  • Restaurant Opening/Startup Operations

  • Point of Sale (POS) Systems

  • Microsoft Excel (Formulas, Inventory, Scheduling Templates)

  • Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)

  • Canva (for basic marketing/flyers/branding)

  • Social Media for Business (Instagram, Facebook Marketing)

  • Customer Relationship Management (CRM) Basics

  • Problem Solving in High-Pressure Environments

    • Soft Skills

  • Team Building

  • Conflict Resolution

  • Customer Service Excellence

  • Adaptability in Fast-Changing Environments

  • Communication (Written & Verbal)

  • Strategic Thinking

  • Time Management

  • Multitasking & Task Prioritization

  • Initiative & Ownership

  • Attention to Detail

  • Empathy & Emotional Intelligence

  • Accountability & Dependability

  • Decision-Making Under Pressure

  • Goal Setting & Execution

  • Coaching & Mentorship

Timeline

Restaurant Operations Manager

Collins Family Food
04.2023 - Current

Line Cook / Shift Lead (Summers)

The Bagel Cafe (Collins Family Foods)
05.2019 - 04.2023

Bachelor of Science - Marketing

University of South Carolina

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