Jason Pruitt

Leadership and Team Management:

• Led a team of 3 supervisors and 15 warehouse staff, fostering a culture of collaboration, accountability, and continuous improvement.
• Set performance expectations, conducted regular evaluations, and provided coaching and feedback to drive team performance.

Operational Excellence:

• Implemented efficient warehouse processes and workflows, resulting in a 30% increase in productivity and a 15% reduction in operational costs.
• Monitored and analyzed key performance metrics, identifying areas for improvement and implementing necessary changes to enhance overall efficiency.

Inventory Management:

• Established and maintained an accurate inventory management system, reducing errors by 15% and improving inventory turnover rates.
• Coordinated regular cycle counts and physical inventories, ensuring optimal stock levels and minimizing stockouts

Logistics and Shipping:

• Collaborated with logistics providers to ensure timely and cost-effective transportation of goods, resulting in a 2% reduction in shipping costs.
• Oversaw the accurate picking, packing, and shipping of orders, meeting or exceeding customer delivery expectations.

Facility Maintenance:

• Ensured the warehouse facility was maintained in a clean, safe, and organized manner, adhering to safety and regulatory standards.
• Supervised maintenance and repair activities, extending the lifespan of equipment and infrastructure.

Budget and Cost Management:

• Developed and managed the warehouse budget, successfully controlling expenses and achieving a 10% reduction in operational costs.
• Identified and implemented cost-saving opportunities, improving overall financial performance.

Customer Service:

• Collaborated closely with the sales and customer service teams to provide exceptional service to customers.
• Addressed customer inquiries and concerns related to warehouse operations promptly and professionally, enhancing customer satisfaction.

Team Leadership:

• Lead, train, and motivate a team of employees, including supervisors, sandwich makers, delivery drivers, and front-of-house staff.
• Foster a positive and collaborative work environment, promoting teamwork and exceptional customer service.

Operations Management:

• Oversee daily restaurant operations, ensuring efficient food preparation, order accuracy, and excellent customer service.
• Maintain adherence to health and safety regulations, food handling procedures, and company policies.

Customer Service:

• Uphold Jimmy John's commitment to fast and friendly service, ensuring customers have a memorable and satisfying dining experience.
• Address customer inquiries, resolve issues, and maintain high levels of customer satisfaction.

Inventory and Supply Management:

• Manage inventory levels, order supplies, and monitor food costs to maximize profitability.
• Implement inventory control measures to reduce waste and maintain product freshness.

Financial Management:

• Prepare and manage the restaurant budget, tracking expenses, and optimizing cost control strategies.
• Monitor sales performance, analyze financial reports, and implement strategies to achieve revenue targets.

Marketing and Promotion:

• Collaborate with marketing teams to execute local marketing initiatives and promotions to attract and retain customers.
• Implement strategies to increase sales and brand visibility within the community.

Training and Development:

• Provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.
• Ensure employees adhere to company standards and follow proper procedures.

Quality Assurance:

• Maintain high food quality standards, including ensuring the use of fresh ingredients and proper preparation techniques.
• Conduct regular quality checks and address any issues promptly.

Scheduling and Staffing:

• Create employee schedules to meet business demands while controlling labor costs.
• Hire, onboard, and manage staffing levels according to operational needs.

Vendor and Supplier Relations:

• Collaborate with vendors and suppliers to ensure timely and accurate deliveries of ingredients and supplies.
• Negotiate contracts and pricing to optimize procurement processes.

Health and Safety Compliance:

• Implement and enforce health and safety protocols to maintain a clean and safe restaurant environment.
• Conduct regular inspections to ensure compliance with food safety regulations.

Customer Feedback and Improvement:

• Gather customer feedback and reviews to identify areas for improvement and implement necessary changes.
• Monitor online reviews and respond to customer comments professionally.

Administrative Oversight:

• Manage day-to-day administrative tasks to ensure the smooth operation of the office.
• Oversee office supplies, equipment maintenance, and vendor relationships.

Team Support:

• Provide administrative support to the leadership team and staff, including scheduling meetings, managing calendars, and handling correspondence.
• Coordinate and assist in recruitment efforts, onboarding, and training of new employees.

Customer Communication:

• Serve as a point of contact for customer inquiries and concerns, addressing them professionally and in a timely manner.
• Assist in the preparation of quotes, proposals, and contracts for solar projects.

Billing and Invoicing:

• Manage billing and invoicing processes, ensuring accurate and timely submission to clients.
• Monitor accounts receivable and follow up on overdue payments.

Financial Records:

• Maintain financial records, including expense tracking, petty cash management, and budget monitoring.
• Collaborate with the finance team to reconcile accounts and prepare financial reports.

Document Management:

• Organize and maintain digital and physical records, including contracts, permits, project documents, and customer files.
• Implement document management systems for efficiency and compliance.

Project Coordination:

• Assist in project coordination by tracking project timelines, milestones, and deadlines.
• Collaborate with project managers and technicians to ensure project documentation is accurate and up-to-date.

Office Policies and Procedures:

• Develop and enforce office policies, procedures, and workflows to enhance efficiency and compliance.
• Keep abreast of industry regulations and standards and ensure the office's adherence to them.

Vendor and Supplier Management:

• Manage relationships with office suppliers, contractors, and service providers.
• Negotiate contracts, monitor performance, and seek cost-effective solutions.

Event Planning and Meetings:

• Coordinate company events, meetings, and training sessions, including logistics, catering, and technology setup.
• Arrange travel accommodations and itineraries as needed.

Health and Safety Compliance:

• Ensure compliance with safety regulations and maintain a safe and clean office environment.
• Implement emergency response plans and conduct safety training for employees

Technology and IT Support:

• Collaborate with IT support to resolve technical issues and maintain office equipment and software.
• Assist in setting up and troubleshooting office technology systems

Communication and Reporting:

• Communicate regularly with upper management to provide updates on office operations and key performance metrics.
• Generate reports and presentations as requested.

Environmental Sustainability:

• Promote and support sustainability initiatives within the office, aligning with the company's solar and environmental goals.

Compliance and Licensing:

• Ensure the company maintains necessary licenses, permits, and certifications in accordance with local and state regulations.

Team Supervision:

• Provide leadership and direction to a team of warehouse associates or logistics personnel.
• Train, mentor, and coach team members to ensure they meet performance goals and adhere to safety protocols.

Workflow Management:

• Coordinate and prioritize daily tasks, ensuring efficient and accurate execution of warehouse or logistics operations.
• Allocate resources, including manpower and equipment, to optimize workflow.

Inventory Control:

• Oversee inventory management processes, including receiving, stocking, and order picking.
• Conduct regular cycle counts and physical inventories to maintain accurate stock levels and prevent discrepancies.

Quality Assurance:

• Monitor and enforce quality control standards to ensure products meet customer requirements and industry regulations.
• Address any product quality issues promptly and implement corrective actions.

Safety Compliance:

• Promote a culture of safety by enforcing safety policies and procedures.
• Conduct safety meetings, audits, and inspections to mitigate workplace hazards.

Customer Service:

• Collaborate with customer service teams to meet client requirements and resolve any issues or concerns.
• Maintain a customer-focused approach to ensure high levels of client satisfaction.

Performance Metrics:

• Track and report key performance indicators (KPIs) such as productivity, accuracy, and on-time delivery.
• Implement performance improvement strategies to meet or exceed operational goals.

Equipment Maintenance:

• Ensure the proper maintenance and functionality of warehouse equipment, such as forklifts and conveyor systems.
• Schedule routine maintenance and repairs as needed.

Documentation and Reporting:

• Maintain accurate records of inventory transactions, shipments, and other relevant data.
• Generate reports for management on operational performance and inventory status.

Process Improvement:

• Identify opportunities for process improvement and efficiency enhancements.
• Collaborate with management to implement best practices and optimize procedures.

Training and Development:

• Assist in the training and onboarding of new team members.
• Conduct ongoing training sessions to improve skills and knowledge within the team.

Compliance and Regulation:

• Ensure compliance with industry-specific regulations, including transportation, hazardous materials, or temperature-controlled storage, if applicable.

Emergency Response:

• Lead emergency response efforts in the event of accidents, fires, or other safety-related incidents, following established protocols.

Cost Control:

• Assist in managing operational budgets, controlling expenses, and identifying cost-saving opportunities.

Vendor and Supplier Relations:

• Collaborate with vendors and suppliers to optimize supply chain processes and ensure timely deliveries.

Team Leadership and Development:

• Lead and manage a team of restaurant staff, including supervisors, cooks, cashiers, and customer service representatives.
• Recruit, hire, and onboard new employees while providing ongoing training and development opportunities.
• Foster a positive work environment, promoting teamwork and employee engagement.

Operations Management:

• Oversee all aspects of daily restaurant operations, ensuring compliance with Wendy's operational standards and policies.
• Manage inventory levels, food ordering, and supplier relationships to maintain product quality and minimize waste.
• Monitor and control operational costs, including labor, food, and utilities, to meet budgetary goals.

Customer Service and Satisfaction:

• Ensure exceptional customer service by maintaining high standards of cleanliness, order accuracy, and food quality.
• Address customer inquiries, concerns, and feedback professionally and promptly.
• Implement customer service initiatives to enhance overall guest satisfaction.

Food Safety and Compliance:

• Maintain strict adherence to food safety regulations and hygiene standards.
• Conduct regular food safety audits and train staff on proper food handling and safety procedures.
• Ensure compliance with local health department and Wendy's corporate guidelines.

Financial Management:

• Prepare and manage the restaurant's budget, tracking expenses, and revenue to achieve profitability targets.
• Review financial reports, analyze key performance indicators (KPIs), and implement strategies to improve financial performance.

Quality Control:

• Ensure food preparation and cooking processes meet Wendy's quality standards.
• Conduct regular quality checks on food products and inventory to maintain consistency and freshness.

Marketing and Promotion:

• Collaborate with marketing teams to execute local marketing initiatives, promotions, and advertising campaigns.
• Implement strategies to increase sales, drive customer traffic, and enhance brand visibility within the community.

Vendor and Supplier Relations:

• Manage relationships with food and equipment suppliers, negotiating contracts and pricing to optimize procurement processes.
• Ensure timely deliveries and product availability.

Shift Scheduling and Staffing:

• Create and maintain employee work schedules to meet operational demands while controlling labor costs.
• Manage staffing levels to ensure optimal service during peak and off-peak hours.

Training and Compliance:

• Conduct regular staff training sessions on Wendy's operational procedures, customer service standards, and safety protocols.
• Ensure compliance with company policies, procedures, and training requirements.

Facility Maintenance:

• Supervise maintenance and repair activities to keep the restaurant facility, equipment, and technology in optimal condition.
• Address any facility-related issues promptly.

Community Engagement:

• Actively participate in community events and initiatives to promote Wendy's as a local, community-oriented establishment.

Combat Operations:

• Execute infantry tactics, including offensive and defensive operations, to engage and defeat enemy forces.
• Operate and maintain small arms, crew-served weapons, and other infantry equipment.

Patrols and Reconnaissance:

• Conduct reconnaissance missions to gather intelligence on enemy movements and terrain.
• Lead and participate in foot patrols and vehicle-mounted patrols to secure areas and gather information.

Fire and Maneuver:

• Employ fire and maneuver techniques to advance on the enemy, suppress enemy fire, and secure objectives.
• Use cover and concealment effectively during combat engagements.

Urban Warfare:

• Execute urban warfare operations, including building clearing, room-to-room searches, and close-quarters combat.
• Coordinate with other units and assets to secure urban environments.

Tactical Communications:

• Operate and maintain tactical communication equipment to relay critical information to superiors and fellow soldiers.
• Use military codes and procedures to ensure secure communication.

Leadership and Teamwork:

• Serve as a team leader or member within infantry squads and platoons, ensuring unit cohesion and mission success.
• Follow and execute orders from higher-ranking officers and NCOs.

Weapon Systems Expertise:

• Demonstrate proficiency in various weapon systems, including rifles, machine guns, grenade launchers, and anti-armor weapons.
• Perform routine maintenance and cleaning of weapons.

Physical Fitness and Endurance:

• Maintain high levels of physical fitness and endurance to meet the physical demands of infantry operations.
• Conduct regular physical training and fitness assessments.

First Aid and Casualty Care:

• Provide first aid and medical care to injured comrades on the battlefield.
• Administer basic life-saving techniques and casualty evacuation procedures.

Navigation and Land Navigation:

• Navigate through various terrains using map and compass skills.
• Perform land navigation techniques to locate objectives and avoid becoming lost.

Weapons Qualification:

• Attend regular weapons qualification courses to maintain proficiency in marksmanship and weapon safety.

Security Operations:

• Conduct security operations, including perimeter defense, checkpoint operations, and convoy security.
• Ensure the safety and security of personnel and equipment.

Crisis Response:

• Respond to emergencies and crises, including enemy attacks and natural disasters, with professionalism and courage.

Logistical Support:

• Participate in logistical activities such as resupply, equipment maintenance, and vehicle operations as required.

Training and Readiness:

• Attend and complete required military training, including infantry-specific training and annual readiness exercises.

Adherence to Military Regulations:

• Strictly adhere to U.S. Army regulations, codes of conduct, and the Uniform Code of Military Justice (UCMJ).