Summary
Overview
Work History
Education
Skills
Timeline
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JASON QUINTANA

Tampa

Summary

Bilingual (Spanish/English) professional with proven success in customer service, operations, and leadership. Highly flexible and reliable, with a track record of quickly mastering new roles and adapting to changing needs. Known for building strong client relationships, supporting management, and delivering results in fast-paced, high-demand environments. Personable, dependable, and driven to exceed expectations.

Overview

6
6
years of professional experience

Work History

Dry Cleaner

Amazing Dry Cleaners
11.2021 - Current
  • Due to my flexibility and knowledge accumulated through the years, I work closely with General Manager and Owner in order to make business decisions, perform important and urgent tasks, and communicate with employees and customers to enhance satisfaction and increase productivity.


  • Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.

Assistant

Quality Handy Services
12.2019 - Current
  • Interior and exterior improvements, including tile work, drywall work, vinyl and laminate flooring, full bathroom remodels, wall and ceiling texture.

Manager in Training

Chick-fil-A
01.2021 - 11.2021
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.

Education

No Degree - Graphic Design

ICPR Junior College
Mayaguez, PR
08-2020

High School Diploma -

Aspira
06.2019

Skills

  • Machine operation
  • Order tracking
  • Interior remodeling expertise
  • Order processing
  • Bilingual proficiency
  • Problem-solving
  • Computer skills
  • Customer relations
  • Complaint resolution
  • Administrative support
  • Store maintenance

Timeline

Dry Cleaner

Amazing Dry Cleaners
11.2021 - Current

Manager in Training

Chick-fil-A
01.2021 - 11.2021

Assistant

Quality Handy Services
12.2019 - Current

No Degree - Graphic Design

ICPR Junior College

High School Diploma -

Aspira

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