Jason Rain
Corinth,Texas
Summary
Personable and dedicated Customer Service Representative with extensive experience in Construction, Engineering, and Financial industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Superintendent
Hansen Cold Storage Construction
Vernon, CA
11.2018 - 02.2020
- Maintained safe work site by implementing safety requirements and good housekeeping regulations.
- Attended and participated in progress and project meetings.
- Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
- Conducted regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
- Oversaw employee productivity to enforce efficient use of materials and equipment.
- Supervised staff including subcontractors and laborers on assigned projects.
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
Project Engineer
Ryan Contractors
Ontario, CA
01.2018 - 11.2018
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Determined project schedule by studying project plan and specifications and calculating time requirements.
- Interacted with clients to interpret needs and requirements.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Collected, analyzed and summarized project information and trends to prepare project status reports for management.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Negotiated contracts with suppliers and vendors in order obtain best pricing while maintaining quality standards.
Project Manager
TCB Data Com.
Eastvale, , CA
08.2017 - 03.2018
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Project Manager
Patriot Development
Perris, CA
06.2015 - 08.2017
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Created and implemented processes to ensure successful completion of projects.
Owner/Manager
Diesel Emissions Consulting and Service
Riverside, CA
06.2014 - 06.2017
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
Regional Business Development Manager
ESW Group Inc.
Montgomeryville, PA
09.2011 - 06.2015
- Negotiated contracts with customers, vendors and partners to maximize profitability.
- Established relationships with key clients in order to foster long-term partnerships.
- Maintained up-to-date knowledge of emerging technologies related to the field.
- Organized networking events to promote the company's brand awareness in the region.
- Attended meetings with stakeholders regularly in order to discuss progress made towards achieving business goals.
- Researched competitors' activities and provided recommendations on how to stay ahead of the competition.
National Sales Manager
Boshartengineering
Ontario, CA
09.2009 - 09.2011
- Implemented a CRM system that improved tracking of leads, customers, and order fulfillment times.
- Established KPI targets for individual team members as well as overall team performance.
- Maintained accurate records of all client contacts, orders, payments.
- Determined annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and results.
- Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
- Built strong relationships with vendors and suppliers to ensure favorable terms of delivery and payment conditions.
- Resolved customer complaints in a timely manner by providing satisfactory solutions.
- Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
- Acknowledged nationally for generating revenue, acquiring high-profile clients and maintaining high customer retention record.
Business Financial Advisor
City National Bank
Riverside, CA
01.2007 - 09.2009
- Analyzed cash flow statements, balance sheets, income statements and tax returns for clients.
- Created detailed financial reports to track progress towards client objectives.
- Collaborated with other professionals such as CPAs or attorneys when necessary.
- Reviewed existing portfolios and recommended changes as needed.
- Attended conferences and workshops related to current industry topics.
- Prepared presentations outlining investment options based on risk tolerance levels.
- Developed strategies to reduce taxes and increase overall return on investments.
- Researched economic trends and identified potential risks associated with certain investments.
- Negotiated terms with external parties such as brokers or vendors.
Branch Manager
1st National Mortgage
Costa Mesa, CA
03.2005 - 01.2007
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Monitored financial performance of the branch on a monthly basis.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Developed strategies to increase customer satisfaction and loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Education
Asssociates - Business Management
Mount San Antonio College
Walnut, CA06-1995
Skills
- Business Planning
- Resource Coordination
- Staff Management
- Contract Management
- Infrastructure Planning
- Community Relations
- Public Speaking
- Subcontractor Management
- Relationship building and management
- Building codes understanding
- Labor Relations
- Reporting
- Project Coordination
- Recruitment and hiring
- Quality Standards
Timeline
Superintendent
Hansen Cold Storage Construction
11.2018 - 02.2020
Project Engineer
Ryan Contractors
01.2018 - 11.2018
Project Manager
TCB Data Com.
08.2017 - 03.2018
Project Manager
Patriot Development
06.2015 - 08.2017
Owner/Manager
Diesel Emissions Consulting and Service
06.2014 - 06.2017
Regional Business Development Manager
ESW Group Inc.
09.2011 - 06.2015
National Sales Manager
Boshartengineering
09.2009 - 09.2011
Business Financial Advisor
City National Bank
01.2007 - 09.2009
Branch Manager
1st National Mortgage
03.2005 - 01.2007
Asssociates - Business Management
Mount San Antonio College