Jason Ramirez
Coram,New York
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Driven Floor Supervisor highly effective at managing teams and consistently accomplishing objectives. Knowledgeable about compliance, operation, and improvement techniques. Bringing many years of related industry experience. Resourceful Floor Supervisor known for high productivity and efficient task completion. Skilled in inventory management, team leadership, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and positive work environment.
Overview
4
4
years of professional experience
Work History
Floor Supervisor
Timberland
Riverhead, New York
04.2023 - 10.2024
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Monitored inventory levels and placed orders for additional stock as required.
- Developed employee training materials and conducted orientation sessions for new hires.
- Resolved customer complaints in a timely and professional manner.
- Conducted regular store audits to identify areas of improvement or potential risks.
- Maintained a clean, organized, and safe work environment at all times.
- Assisted with the hiring process by screening resumes, conducting interviews, and making recommendations for hire.
- Performed daily opening and closing procedures according to established guidelines.
- Managed cash register operations including deposits, withdrawals, transfers.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Sales Associate/Stock Supervisor
Timberland
Riverhead, New York
11.2021 - 04.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Organized product shipments, ensuring timely delivery of goods.
- Tracked customer orders to ensure timely delivery of requested items.
Sales Ambassador/Stock Room Associate
Polo Ralph Lauren Factory Store
Riverhead, New York
08.2020 - 10.2021
- Greeted customers and provided product information.
- Assisted customers in finding the right products for their needs.
- Engaged with customers to identify their preferences and needs.
- Explained current promotions and discounts to customers.
- Created displays of merchandise designed to attract customer attention.
- Maintained a clean and organized sales floor at all times.
- Performed cashier duties when necessary.
- Developed key customer relationships to increase sales.
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Provided customer service support regarding order status, tracking information.
- Utilized scanners to update package tracking information in the system database.
Education
High School Diploma -
Longwood High School
Middle Island, NY06-2022
Some College (No Degree) - Criminal Justice
Suffolk County Community College
Selden, NYSkills
- Quality controls
- Stock management
- POS systems operations
- Team leadership
- Employee motivation
- Team supervision
- Customer satisfaction
- Retail merchandising
- Sales monitoring
- Performance improvements
- Performance coaching
- Sales goal achievement
- Customer relations
- Task delegation
- Employee development
- Payroll processing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Floor Supervisor
Timberland
04.2023 - 10.2024
Sales Associate/Stock Supervisor
Timberland
11.2021 - 04.2023
Sales Ambassador/Stock Room Associate
Polo Ralph Lauren Factory Store
08.2020 - 10.2021
High School Diploma -
Longwood High School
Some College (No Degree) - Criminal Justice
Suffolk County Community College
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