Summary
Overview
Work History
Education
Skills
Timeline
Generic
JASON RANDOLPH

JASON RANDOLPH

MURRIETA,UNITED STATES

Summary

Customer-focused sales professional with several years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.

Overview

10
10
years of professional experience

Work History

Sales Professional

Jacked Up Fitness
Temecula, CA
06.2023 - 01.2025
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Implemented effective sales techniques to enhance product visibility and increase customer engagement.
  • Managed inventory efficiently to ensure stock levels met customer demand while minimizing waste.
  • Executed promotional campaigns that effectively boosted brand awareness and drove customer interest.
  • Streamlined sales processes and optimized customer engagement strategies, leading to substantial revenue growth and enhanced client satisfaction rates.
  • Pioneered new sales approaches and digital engagement methods, transforming customer interactions and establishing lasting business relationships.

Claims Manager

Power Bail Bonds
04.2017 - 03.2020
  • Performed detailed risk assessments to identify potential hazards and implement mitigation strategies.
  • Ensured legal compliance by maintaining up-to-date knowledge of relevant regulations and standards.
  • Oversaw financial operations to ensure effective budget management and resource allocation.
  • Managed the application processing workflow to enhance efficiency and accuracy in service delivery.
  • Cultivated strong client relations by addressing concerns and providing tailored support solutions.
  • Led a diverse team to achieve operational goals while fostering a collaborative and productive work environment.

Customer Service Representative

AAA
Santa Ana, CA
09.2014 - 02.2016
  • Addressed customer inquiries with prompt and accurate responses to enhance satisfaction.
  • Resolved customer issues effectively, ensuring a positive experience and retention.
  • Maintained detailed customer records to support seamless service and communication.
  • Provided clear and comprehensive product information to assist customers in decision-making.
  • Processed transactions efficiently, ensuring accuracy and timely completion of sales.
  • Handled complex customer inquiries and resolved disputes while maintaining service excellence, reducing escalations and enhancing client retention through proactive solutions.
  • Built strong relationships with diverse customers, provided tailored solutions, and maintained detailed case documentation to ensure consistent service delivery.

Education

Missouri Valley College
Marshall, MO
05.2001

Skills

  • Teamwork
  • Problem solving
  • Critical thinking
  • Leadership
  • Attention to detail
  • Communication skills
  • Customer relationship management
  • Effective communication
  • Sales strategy development
  • Sales expertise
  • Point of sale operation
  • Upselling and cross selling

Timeline

Sales Professional

Jacked Up Fitness
06.2023 - 01.2025

Claims Manager

Power Bail Bonds
04.2017 - 03.2020

Customer Service Representative

AAA
09.2014 - 02.2016

Missouri Valley College