Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Jason Ray-Bradley

San Jose,CA

Summary

Highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Hardworking, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Manager

Tidal Management
San Jose, CA
02.2024 - Current
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Greeted customers at their door and introduced myself.
  • Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
  • Provided detailed information about the products being sold and answered customer questions.
  • Maintained up-to-date knowledge on new products and services available for sale.
  • Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
  • Ensured compliance with relevant laws and regulations related to door-to-door selling practices.

General Manager

Jamba Juice
San Jose, CA
11.2020 - 02.2024
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Guided management and supervisory staff to promote smooth operations.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Senior Game Advisor

GameStop
San Jose, CA
11.2022 - 01.2023
  • Resolved customer complaints promptly and professionally.
  • Replenished supply of in-demand games, accessories and systems on shelves daily.
  • Participated in weekly staff meetings to discuss current projects and initiatives.
  • Developed strategies to increase sales of games and other related merchandise.
  • Assisted in merchandising activities such as stocking shelves, setting up displays, and rotating inventory items.
  • Maintained accurate records of customer transactions using POS systems or other tracking software.
  • Counted money in registers after final shifts and reported on daily earnings to managers.
  • Maintained an up-to-date knowledge of all gaming products, services, and promotions.
  • Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
  • Evaluated incoming shipments for damages and discrepancies prior to accepting delivery from vendors.

Cook/Floater

Dairy Queen
Tyler, TX
06.2019 - 03.2020
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.

Cleaner

Tru Cleaning Service
Tyler, TX
06.2018 - 08.2018
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Performed deep cleaning of restrooms, including scrubbing and sanitizing toilets, sinks, countertops, floors and mirrors.
  • Polished chrome faucets and other metal surfaces using appropriate polish or cleaner.
  • Applied waxes or polishes on tile or linoleum flooring.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Mover/Packer Associate

Red Carpet Moving Company
Tyler, TX
10.2017 - 08.2018
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
  • Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.

Education

High School Diploma -

William C. Overfelt High School
San Jose, CA
01.2021

Skills

  • Moving Experience
  • Customer Service
  • Profit & Loss
  • Payroll
  • Operations Management
  • Leadership
  • Analysis skills
  • Negotiation
  • Inventory Management
  • Restaurant Management
  • Computer literacy
  • Fast casual experience

Certification

  • Driver's License
  • ServSafe Certification

References

References available upon request.

Languages

English
Native/ Bilingual
Spanish
Elementary

Timeline

Account Manager

Tidal Management
02.2024 - Current

Senior Game Advisor

GameStop
11.2022 - 01.2023

General Manager

Jamba Juice
11.2020 - 02.2024

Cook/Floater

Dairy Queen
06.2019 - 03.2020

Cleaner

Tru Cleaning Service
06.2018 - 08.2018

Mover/Packer Associate

Red Carpet Moving Company
10.2017 - 08.2018

High School Diploma -

William C. Overfelt High School

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Jason Ray-Bradley