Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Raymond

Fulton

Summary

Professional with over 7.5 years of experience in customer communications and satisfaction, specializing in workflow planning. Proven ability to excel in fast-paced environments while maintaining high-quality standards. Strong organizational and time management skills, with a commitment to delivering exceptional customer experiences. Demonstrated adaptability and effectiveness in unsupervised roles, consistently meeting and exceeding company expectations.

Overview

14
14
years of professional experience

Work History

Delivery Courier

Uber Eats
Fulton
07.2024 - Current
  • Delivered food orders promptly to ensure customer satisfaction.
  • Navigated routes efficiently using GPS technology.
  • Communicated with customers regarding delivery updates and issues.
  • Maintained cleanliness and organization of delivery vehicle.
  • Resolved customer complaints professionally and effectively.
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Followed all safety regulations while operating a motor vehicle on public roads.

Delivery Courier

DoorDash
Fulton
07.2022 - Current
  • Ensured timely delivery of packages in compliance with company standards.
  • Utilized GPS technology to navigate routes efficiently and optimize delivery times.
  • Delivered food orders directly to customers' homes, enhancing service quality.
  • Resolved customer complaints professionally, maintaining high satisfaction levels.
  • Maintained cleanliness and organization of delivery vehicle for optimal performance.
  • Communicated delivery updates and issues proactively to customers.
  • Created efficient delivery routes based on timelines and destinations.
  • Adhered to safety regulations while operating a vehicle on public roads.

Operator

Novelis
Oswego
07.2019 - 09.2023
  • Streamlined workflow processes through effective team collaboration.
  • Operated machinery to boost production line efficiency and safety.
  • Assisted in troubleshooting equipment issues, significantly reducing downtime.
  • Implemented and enforced safety measures to ensure a secure work environment.
  • Maintained cleanliness of work area and equipment in compliance with safety regulations.
  • Conducted inspections of finished products to confirm adherence to quality standards.
  • Monitored temperature and material flow during casting processes for quality assurance.
  • Trained new operators on safe machinery operation and emergency procedures.

Owner/Electrician

RAYMOND'S ELECTRICAL
Fulton
01.2012 - 07.2019
  • Test electrical systems or continuity of circuits in electrical wiring, equipment, or fixtures, using testing devices, such as ohmmeters, voltmeters, or oscilloscopes, to ensure compatibility and safety of system.
  • Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment, such as oscilloscopes, ammeters, or test lamps.
  • Plan layout and installation of electrical wiring, equipment, or fixtures, based on job specifications and local codes.
  • Inspect electrical systems, equipment, or components to identify hazards, defects, or the need for adjustment or repair, and to ensure compliance with codes.
  • Diagnose malfunctioning systems, apparatus, or components, using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
  • Work from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures.
  • Perform business management duties, such as maintaining records or files, preparing reports, or ordering supplies or equipment.
  • Fasten small metal or plastic boxes to walls to house electrical switches or outlets.
  • Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.
  • Provide preliminary sketches or cost estimates for materials or services.

Materials Operator

NOVELIS
Oswego
06.2011 - 01.2012
  • Operate fork lifts, skid loaders, or trucks to move or store recyclable materials.
  • Operate recycling processing equipment, such as sorters, balers, crushers, and granulators to sort and process materials.
  • Moved recycling materials into and out of storage areas.
  • Inspect physical condition of recycling or hazardous waste facility for compliance with safety, quality, and service standards.
  • Operate machinery used in the production process, or assist machine operators.
  • Examine products to verify conformance to quality standards.
  • Lift raw materials, finished products, and packed items, manually or using hoists.
  • Mark or tag identification on parts.
  • Load and unload items from machines, conveyors, and conveyances.
  • Help production workers by performing duties of lesser skill, such as supplying or holding materials or tools, and cleaning work areas and equipment.
  • Separate products according to weight, grade, size, and composition of materials used to produce them.
  • Pack and store materials and products.
  • Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks.

Education

High School -

Mexico High School
Mexico, NY

Skills

  • Carpentry and masonry
  • Plumbing and sheetrock
  • Finish carpentry
  • Mechanical systems
  • Heating and roofing
  • Machine operation and programming
  • Computer proficiency
  • Electrical systems
  • Blueprint reading and interpretation
  • Flooring and tiling
  • Safety compliance and procedures
  • Quality inspection and control
  • Time management skills
  • Team collaboration and teamwork
  • Problem solving and decision-making
  • Attention to detail and precision measurement
  • Critical thinking skills
  • Production scheduling and management
  • Alloy preparation techniques
  • Health and safety compliance
  • Temperature monitoring and regulation
  • Molten metal handling techniques
  • Advanced casting methods
  • Continuous casting operations management
  • Material testing protocols
  • Overhead crane operation skills
  • Crucible management techniques
  • Work order adherence and following
  • Defect identification strategies
  • Equipment operation expertise
  • Preventive maintenance practices

References

  • Bill, Reynolds, Manager at Cooper Electric, breynolds@cityelectricweb.com, (315) 591-1074, Cooper Electric Company, Friend
  • Vincent, Frataccia, Marketing, (315) 706-9115
  • Matt Fairbanks (315)561-9362

Timeline

Delivery Courier

Uber Eats
07.2024 - Current

Delivery Courier

DoorDash
07.2022 - Current

Operator

Novelis
07.2019 - 09.2023

Owner/Electrician

RAYMOND'S ELECTRICAL
01.2012 - 07.2019

Materials Operator

NOVELIS
06.2011 - 01.2012

High School -

Mexico High School

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