Jason Reaves
Casper,WY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Skilled in sales presentations and negotiations. A motivated team player, adept in computer skills, contributing to significant growth and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Wyoming Rigging And Industrial Supply
07.2020 - 06.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
Outside Sales Manager
Wester Sling And Industrial Supply
03.2019 - 04.2020
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Created efficient routes for outside salesman.
- Strengthened client retention rates by consistently delivering exceptional service experiences throughout the entire sales cycle.
- Generated detailed reports on sales activities regularly for review by senior management.
- Assisted in the development of new product offerings by providing valuable input on customer needs and market opportunities.
Shop Foreman
Western Sling And Industrial Supply
06.2018 - 03.2019
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of two technicians and shop professionals.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
Shop Hand
Western Sling And Industrial Supply
02.2012 - 06.2018
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Used hand trucks and forklifts to load, unload, and transport items.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Managed delivery schedules effectively, ensuring timely transportation of products to clients.
- Operated heavy machinery safely and proficiently, optimizing work processes within the shop environment.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Kelly Walsh High School
Casper, WY06.2008
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Phone and Email Etiquette
- Sales Presentations
- Computer Skills
- Cold-calling
- Terms negotiation
- Processing payments
Accomplishments
The last 5 years I have coached my 3 kids in recreation league soccer from 3rd grade up through 8th grade and in 2023 received Coach of the Year Award for the state of Wyoming. Along with coaching I am part of Highland Park Community Church Worship Arts Team as the Band Director and Guitarist.
Timeline
Outside Sales Representative
Wyoming Rigging And Industrial Supply
07.2020 - 06.2024
Outside Sales Manager
Wester Sling And Industrial Supply
03.2019 - 04.2020
Shop Foreman
Western Sling And Industrial Supply
06.2018 - 03.2019
Shop Hand
Western Sling And Industrial Supply
02.2012 - 06.2018
High School Diploma -
Kelly Walsh High School
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