Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Reed

Hinsdale,MA

Summary

Accomplished Swing Driver at FedEx and entrepreneurial Owner Operator of Hinsdale Pizza House and Anna’s Pizza, I excel in customer service and time management. Leveraging a clean driving record and exceptional relationship-building skills, I've significantly enhanced customer satisfaction and business growth, demonstrating a steadfast commitment to excellence and reliability in diverse operational environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Swing Driver

Fedex
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Owner Operator Restaurant

Hinsdale Pizza House
03.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded business into new markets, cond
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Owner Operator Restaurant

Anna’s Pizza
03.2021 - 12.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Expanded business into new markets, cond
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.

Education

Associates - Liberal Arts And Sciences

Berkshire Community College
Pittsfield, MA

High School Diploma -

At Joseph’s Central High School
Pittsfield, MA
06.1999

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Transportation
  • Traffic law observation
  • Relationship building
  • Accident prevention
  • Schedule management
  • DOT compliance
  • Order picking and processing
  • Equipment monitoring
  • Customer rapport
  • CDL license
  • Processes and procedures
  • Friendly and outgoing
  • Verbal and written communication
  • Physical stamina

Certification

Smith driving certified

CDL

Serve Safe Manager

Tips Manager

Timeline

Owner Operator Restaurant

Hinsdale Pizza House
03.2024 - Current

Owner Operator Restaurant

Anna’s Pizza
03.2021 - 12.2023

Swing Driver

Fedex

Associates - Liberal Arts And Sciences

Berkshire Community College

High School Diploma -

At Joseph’s Central High School

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