Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Jason Reed

Peoria,AZ

Summary

Installation/Repair Technician successful at troubleshooting and providing quality sound installation and repair services to customers.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Parts Assembler

Pierpont Manufacturing, LLC
08.2023 - 06.2025
  • Assembled components according to specifications, ensuring quality control throughout production process.
  • Operated and maintained assembly tools, enhancing efficiency and reducing downtime.
  • Collaborated with team members to streamline workflows, improving overall productivity.
  • Trained new employees on assembly techniques and safety protocols, fostering safe work environment.

Industrial Laundry Installer/Field Service Technician

East Valley Super Techs
11.2019 - 10.2021
  • Read manufacturer manuals, diagrams and specifications for washer and dryers
  • Troubleshoot machine errors
  • Consult with customer
  • Complete electronic paperwork and part orders
  • Keep in contact with office staff throughout day
  • Installed various coin-operated and professional equipment, ensuring compliance with safety regulations.
  • Conducted thorough inspections of installations to guarantee functionality and reliability.
  • Collaborated with team members to streamline installation processes and enhance efficiency.
  • Maintained accurate records of installations and repairs, supporting inventory management systems.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Installed HVAC systems, ensuring optimal functionality and compliance with safety standards.

Industrial Laundry Installer/service Technician

Coin and Professional Equipment CO.
07.2013 - 11.2019
  • Read manufacturer manuals, diagrams and specifications prior to installing.
  • Inspected installation sites to determine material requirements and utilities.
  • Operated powered lift trucks, pallet jacks and forklifts safely with 0% incident rate.
  • Used propane forklift to load/unload trailers at warehouse.
  • Loaded/unloaded flatbed using forklift and hand truck.
  • Wired outlets connected circuits and breakers and replaced fuses and fuse boxes and conduit 120/208/240/480v single and three phase.
  • Plumbed gas lines, water, vent and drains according to code and architectural prints.
  • Trained and instructed customers on proper use of equipment.
  • Troubleshooting and repair on equipment.
  • Trained junior installers on equipment handling and installation techniques, fostering skill development.
  • Diagnosed issues in installations, implementing effective solutions to minimize downtime for clients.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Calculated materials and time needed for each job.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Operated various vehicle types, ensuring compliance with safety regulations and traffic laws.
  • Managed route planning to optimize delivery efficiency and minimize travel time.
  • Conducted vehicle inspections and performed routine maintenance to ensure operational readiness.
  • Trained new drivers on safety protocols, navigation systems, and company policies.
  • Developed strong relationships with clients through timely and reliable service delivery.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Appliance Installer/SERVICE Technician

East valley appliance repair
07.2006 - 07.2013
  • Read manufacturer manuals, diagrams and specifications prior to repairing equipment.
  • Disassembled broken and defective equipment to facilitate repair. Reassembled equipment after completed repairs.
  • Assembled and installed wiring, electrical and electronic components. Operated tools such as hoists and saws.
  • Wired outlets connected circuits and breakers and replaced fuses and fuse boxes.
  • Used hand tools to replace defective equipment parts. Scheduled preventive maintenance for appliances, smoke detectors and filter changes.
  • Briefed new team members on procedures and project goals.
  • Ordered supplies, tools and equipment. Inspected installation sites to determine material requirements.
  • Operated various vehicles to haul crews and equipment. Maintained spare equipment and parts and managed inventory.
  • Installed various kitchen and laundry appliances with precision and care.
  • Collaborated with clients to understand installation requirements and preferences.
  • Troubleshot appliance issues during installation, providing immediate solutions.
  • Maintained accurate inventory of tools and equipment for installations.
  • Ensured customer satisfaction through effective communication and follow-up services.
  • Delivered, loaded and unloaded and installed home appliances.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with final result.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.

Education

High School Diploma - General Education

Herndon High School
Herndon, Virginia
06.1993

Accounting

Columbia Community College
Columbia, MD

Certificate - Hydraulics/Pneumatics

USAF Technical Training
Wichita Falls, TX
09.1995

Electronics

Devry University
Phoenix, AZ

Skills

  • Experienced in resolving mechanical problems
  • Strong attention to detail
  • Reliable and responsible
  • Effective problem-solving abilities
  • Customer-focused service
  • Effective time management
  • Optimistic outlook
  • Experienced in operating power tools
  • Adhering to safety protocols
  • Proficient in equipment installation
  • Equipment handling expertise
  • Technical troubleshooting
  • Equipment setup
  • Fine motor skills

Awards

Lowe’s Installer of the year in 2007

Languages

English
Native or Bilingual

Timeline

Parts Assembler

Pierpont Manufacturing, LLC
08.2023 - 06.2025

Industrial Laundry Installer/Field Service Technician

East Valley Super Techs
11.2019 - 10.2021

Industrial Laundry Installer/service Technician

Coin and Professional Equipment CO.
07.2013 - 11.2019

Appliance Installer/SERVICE Technician

East valley appliance repair
07.2006 - 07.2013

High School Diploma - General Education

Herndon High School

Accounting

Columbia Community College

Certificate - Hydraulics/Pneumatics

USAF Technical Training

Electronics

Devry University