Jason Reichert
York,PA
Summary
Adept at troubleshooting and preventive maintenance, I enhanced equipment reliability and customer satisfaction at Joseph Machine. My leadership in streamlining service processes and fostering a culture of continuous learning among technicians showcases my problem-solving skills and positive attitude, significantly reducing downtime and improving operational efficiencies.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Joseph Machine
09.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Maintenance Technician
Precision Cut Industries
08.2019 - 09.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Operated various tools and equipment proficiently while maintaining a safe work environment at all times.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Performed welding tasks as needed for equipment repair or fabrication projects, adhering to strict safety guidelines.
- Maintained accurate documentation of machine service histories, facilitating better decision-making for future repairs or replacements.
- Dismantled electrical machinery to replace faulty switches and electrical and mechanical system elements.
- Enhanced equipment efficiency by performing routine maintenance and troubleshooting tasks.
- Reduced machine downtime by conducting regular inspections and identifying potential issues.
- Inspected and tested electrical equipment, diagnosing malfunctioning apparatus.
- Assisted in the installation and commissioning of new equipment, ensuring smooth integration into existing systems.
- Performed routine preventive maintenance activities and retained copy of equipment programs as backups.
- Participated in ongoing training opportunities to expand skill set and maintain expertise in the field of industrial maintenance.
- Educated fellow technicians on best practices in industrial maintenance, fostering a culture of continuous learning.
- Implemented preventative maintenance programs that minimized unexpected breakdowns and prolonged equipment life span.
Maintenance Supervisor
Sun Resorts
04.2017 - 07.2019
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 8 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
- Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
- Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
- Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
- Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
CNC Machinist
Hoffman Machinery
04.2012 - 04.2017
- Maintained tight tolerances with design specifications.
- Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
- Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
- Manually set up machinery, lathes, and grinders.
- Properly loaded and unloaded materials in and out of machines.
- Trained and coached new team members on proper machine set-up procedures.
- Ensured consistent high-quality output by conducting thorough inspections using various gauging techniques.
- Maintained detailed documentation of completed tasks, ensuring accurate record-keeping for future reference or process improvements.
Education
No Degree - CNC Machinery
York Vocational Technical School
York, PA09.2015
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Preventive Maintenance
- Technical Troubleshooting
- Mechanical Aptitude
- Technical Support
- Repair and Installation
- Electrical Troubleshooting
- Multimeter usage
- Fault diagnosis
Timeline
Field Service Technician
Joseph Machine
09.2022 - Current
Maintenance Technician
Precision Cut Industries
08.2019 - 09.2022
Maintenance Supervisor
Sun Resorts
04.2017 - 07.2019
CNC Machinist
Hoffman Machinery
04.2012 - 04.2017
No Degree - CNC Machinery
York Vocational Technical School
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