Summary
Overview
Work History
Education
Skills
Timeline
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Jason Reid

Owner Of Reid Business Services
Washougal,WA

Summary

I've always been a dynamic leader with a proven track record at Reid Business Services, excelling in strategic business planning and team leadership. Through the years we have achieved significant revenue growth through innovative market expansion and enhanced customer satisfaction. Also skilled in budget oversight and fostering workplace relationships, driving accountability and performance across diverse teams.

I'm a versatile business leader bringing 23 years of experience as an accomplished sales associate, sales manager and eventually business owner starting Reid Business Services in 2014.

I've always been a strategic problem-solver, change manager, and visionary executive with success implementing plans to meet current and future needs.

I have key expertise in commercial office furniture, office automation, promotional items (swag), restaurant/bar supplies, office supplies, Jan/San, commercial office moving and everyone's favorite ink and toner cartridges.

I am a results-oriented executive with a demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. I'm a decisive leader promoting operational improvements, market expansion, and positive corporate culture as keys to success.

I've always been confident in my abilities to succeed in sports, business and life in general and will good fit for your team.

Overview

30
30
years of professional experience
4
4
years of post-secondary education

Work History

President

Reid Business Services
01.2014 - Current
  • Manage crisis situations effectively while minimizing disruption to daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Establish a culture of accountability by setting clear expectations, and holding individuals responsible for results.
  • Support the project management team for optimal performance.
  • Inspire innovation by creating an environment that encourages creative thinking and problem-solving capabilities.
  • Train sales personnel in inside and outside sales success.
  • Train an entire team of office managers, executive assistants, and sales managers.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.

Sales Manager

Southwest Office Systems
05.2002 - 12.2013
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Attended industry events and conventions to expain sales opportunities.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Associate

Coastwide Laboratories
02.1996 - 04.2002
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • I worked in the Laundry/Warewash Department of Coast Wide Supply before the changeover to Coastwide Laboratories.
  • Worked on commercial fishing boats to upgrade and update their dishwashers and laundry machines before leaving port.
  • Sold to local school districts, King County Jail, and local hotels.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Bachelor of Arts - Criminal Justice

Arizona State University
Tempe, AZ
08.1989 - 06.1993

Skills

Strategic business planning

Timeline

President

Reid Business Services
01.2014 - Current

Sales Manager

Southwest Office Systems
05.2002 - 12.2013

Sales Associate

Coastwide Laboratories
02.1996 - 04.2002

Bachelor of Arts - Criminal Justice

Arizona State University
08.1989 - 06.1993

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Jason ReidOwner Of Reid Business Services