Summary
Overview
Work History
Education
Skills
Software
Custom Section
Timeline
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Jason Remington

Clinton,NY

Summary

15 Years of retail sales experience in a fast paced environment. Proven track record of increased revenue, customer satisfaction, and brand awareness by leading high-performing teams and reaching sales goals. Skilled in leadership, customer service, organizing, sales, problem-solving, and employee development. Experienced in using demographic target marketing to drive business.

Overview

11
11
years of professional experience

Work History

Service Technician/Manager

Syracuse Bicycle
05.2023 - 08.2024
  • Responsible for finishing up to 7 tune-ups daily to maintain profitability of the service department.
  • Actively maintained good rapport with 1,000's customers by ensuring proper communication about needed bicycle repairs.
  • Supported sales floor with outstanding customer service by selling parts and accessories.

Owner/Operator

Trek Store of New Hartford
03.2019 - 04.2023
  • Oversaw all aspects of business operations including financial Management, P&L management, marketing, social media, and community outreach.
  • Grew small business with revenue increase of 30% YOY through community outreach, personal sales performance, and training a top-notch team.
  • Trained 1 full-time service technician and 7 part-time sales/service employees to achieve outstanding standards that store was renowned for.
  • Monitored all inventory and ordered supplies through Trek, Shimano, Sram, QBP, Vittoria, Fazua, Hyena, and ULINE.
  • Oversaw store merchandising to provide a professional, accessible, and inviting shopping experience.
  • Created Trek Store New Hartford and CNY Velo bicycle club social media accounts that have over 1,000+ local followers.

Sales Associate/Service Technician

Dick Sonne's Cycles, Fitness, and Skis
05.2013 - 03.2019
  • Provided exceptional customer service to dozens of customers daily on sales floor by assisting customers with bicycles, bicycle-related products, and fitness equipment to serve their needs.
  • Answered questions and provided solutions over the phone and in-person for 100's of customers.
  • Performed service and maintenance on many different of brands of bicycles and fitness equipment to achieve service sales goals.
  • Maintained cleanliness standards by regularly cleaning the store.

Education

Some College (No Degree) - Automotive Technology

SUNY Morrisville
Morrisville, NY
06-2005

Skills

  • Leadership
  • Staff Training
  • Team Building
  • Merchandising and Ordering Supplies
  • Bicycle Service Technician

Software

Ascend POS

Custom Section

  • Trek University - Guide Status
  • Shimano Technical Education Certified
  • Sram Technical University Certified

Timeline

Service Technician/Manager

Syracuse Bicycle
05.2023 - 08.2024

Owner/Operator

Trek Store of New Hartford
03.2019 - 04.2023

Sales Associate/Service Technician

Dick Sonne's Cycles, Fitness, and Skis
05.2013 - 03.2019

Some College (No Degree) - Automotive Technology

SUNY Morrisville

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Jason Remington