Jason Reyna
Colorado Springs,CO
Summary
Warehouse operations professional with strong leadership skills and hands-on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
L1 Inbound Dock Forklift Operator/ Receiver
Amazon FC DEN4
02.2024 - Current
- Assist in training new associates on safe forklift operation, contributing to a stronger workforce.
- Operate stand-up forklift in compliance with Amazon and OSHA guidelines and organizational policies.
- Operate stand-up forklift and electric pallet jacks safely and efficiently to prevent damage to product and avoid injuries.
- Coordinated with management to prioritize tasks, ensuring the most urgent shipments were processed first.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Keep warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Work flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Work well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Manage time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrate strong organizational and time management skills while managing multiple projects.
L-1 Seasonal Associate
Amazon FC JHW1
11.2023 - 02.2024
- Received and processed customer returns using an RF Scanner
- Efficiently sorted returns to determine whether products could be resalable, donated or discarded, placing items in designated totes.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Inbound Forklift Operator
XPO Logistics
06.2023 - 11.2023
- Safely and efficiently unloaded and loaded trailers using a sit-down propane forklift
- Received freight using an electronic handheld scanner device and accurately loaded product into a designated trailer
- Assigned trailers to dock doors and ensured they were properly chalked and secured for loading
- Routed trailers for dispatch
- Staged freight in designated areas that were awaiting delivery
- Maintained a clean and safe work area
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with fellow forklift operators
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Increased storage efficiency with strategic pallet stacking and goods placement.
L-3 Learning Trainer
Amazon Fulfillment Center Den 8
03.2022 - 06.2023
- To maintain expert-level knowledge in all production departments( shipping/receiving, picking, stowing, non-inventory, and forklift operations, as well as problem-solving
- Served as a role model, engaging in a professional manner with the entire FC workforce and management team
- Overall responsibilities included associate development format and edit processes and mapping visual and special job instructions to ensure that I accurately described the way work should be performed
- Maintained high levels of quality assurance, including PMV and SJI evaluations and approved procedures
- Performed data entry that included updating training rosters
- Developed, delivered, and assessed multiple training classes for both new hires and seasoned associates
- Supported Ambassadors in their roles in the delivery of training and coaching associates
- Assisted in evaluating and monitoring training efforts throughout the FC
- Fully understand the workflow daily production goals and review standard operating procedures
- Had the ability to learn new processes quickly and become a subject-matter expert in new processes
- Partnered with other FCs and external members of the learning team
- Provided administrative support to the learning team, including roster generation, sign-making, etc
- Complex problem-solving responsibilities required me to react quickly and productively, serving as a resource for specific problems and taking the appropriate steps to get them resolved
- Understanding FC safety procedures completely and ensuring that all associates were in compliance and fully incorporated the PMVs and the SJIs
- Ensured that all associates were operating safely and took immediate corrective actions when necessary
- Proficient in data entry and document corrections as well as PC-supported MS Office programs (Word, Excel, and Power Point)
- Mentored new trainers, sharing best practices and supporting their professional growth.
L-1 Outbound Ship Dock/Learning Ambassador
Amazon Fulfillment Center Den4
10.2021 - 03.2022
- Learning Ambassador: Explained the rules and policies to newly hired associates to follow while working at the FC
- Answered questions and provided guidance to all associates in relation to their process paths
- Performed daily audits on newly hired associates as well as seasoned associates to check their knowledge and progress in their process paths and suggest areas of improvement in a positive and professional manner
- Pit Operator: Was responsible for safely and accurately unloading, loading, and moving product to its designated area using a stand-up RC, clamp forklift, walkie, and hand pallet jack
- Performed daily safety inspections on all PITS
- T.D.R.: responsible for safely and properly securing trailers to the dock doors using a Kindle
- Ensuring all steps were completed properly
- Certified to safely operate RCW4 robot arm and ensured the product was accurately palletized and loaded onto a designated trailer
- Performed multiple process paths on the ship dock, such as: Flats, Fluids, CPT, Water Spidering, Inducting, Problem-solving, Spurs, Re-Bin, Packing, Jam Clearing, and 5S projects as needed
- Assisted in other areas of the FC, such as: Non-inventory and Receiving when needed
- Served on the FC Safety Committee
Warehouse Operations Lead
ChainLink Services
04.2011 - 12.2021
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with other departments for seamless flow of goods from receiving to shipping stages.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Assembled pallets and crates for secure transportation of materials.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Developed strong relationships with vendors, leading to preferred pricing agreements and priority treatment during peak periods.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Conducted regular performance reviews for team members, providing constructive feedback for improvement.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced employee retention rates by implementing recognition program that acknowledged outstanding performance and contributions.
- Fostered culture of continuous improvement by encouraging feedback and suggestions from all team members.
Education
G.E.D. -
Green B. Trimble Technical High School
Fort Worth, Texas01.1993
Skills
- Excellent Communication Skills
- Bilingual
- Proficient in multiple WMS
- Customer focused
- Staff management
- Dock operations
- Workplace cleanliness
- Warehouse operations
- Teamwork and collaboration
- Order picking and processing
- Punctual and reliable
- Problem-solving
- Shipping operations
- Forklift operation
References
- Sergio Sierra, Warehouse Supervisor, Premium Water Co., Fort Worth, TX, 76101, (817) 480-8442, sergio.sierra@premiumwater.com
- Matthew Lopez, Child Advocacy Specialist, C.A.S.A., Fort Worth, TX, 76101, (682) 552-2045, gmlopez71@gmail.com
- Aurelio Montelongo, Project Manager, Lockheed Martin, Fort Worth, TX, 76101, (817) 528-8546, monty167@yahoo.com
Certification
- Forklift Certification
- CPR/AED Certification
Languages
Spanish
Professional Working
Timeline
L1 Inbound Dock Forklift Operator/ Receiver
Amazon FC DEN4
02.2024 - Current
L-1 Seasonal Associate
Amazon FC JHW1
11.2023 - 02.2024
Inbound Forklift Operator
XPO Logistics
06.2023 - 11.2023
L-3 Learning Trainer
Amazon Fulfillment Center Den 8
03.2022 - 06.2023
L-1 Outbound Ship Dock/Learning Ambassador
Amazon Fulfillment Center Den4
10.2021 - 03.2022
Warehouse Operations Lead
ChainLink Services
04.2011 - 12.2021
G.E.D. -
Green B. Trimble Technical High School