Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jason Reynoso

Bloomington,CA

Summary

Dynamic General Manager with a proven track record at Fusion Transport, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic feedback systems and optimized supply chain logistics, significantly reducing costs. Skilled in P&L management and fostering strong client relationships, driving continuous improvement and operational excellence.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

9
9
years of professional experience

Work History

General Manager (GM)

Fusion Transport
02.2019 - 01.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Oversee all operational and strategic aspects of the warehouse and distribution, including managing staff and operations, optimizing efficiency and cost-effectiveness, ensuring client satisfaction, managing budgets, ensuring safety and compliance, and implementing strategies for growth and continuous improvement.
  • Interacted well with customers to build connections and nurture relationships.
  • Lead, recruit, train, and develop operations staff, including supervisors and warehouse personnel.
  • Monitor and analyze key performance indicators (KPIs) and other metrics to identify areas for improvement and drive continuous enhancement of operations.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.

Warehouse Lead/Supervisor

Global Transportation
10.2016 - 02.2019
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assisted in receiving, stocking and distribution of merchandise.

Order Picker/Forklift Operator

Kennedy Wholesale
12.2015 - 10.2016
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Education

High School Diploma -

Henry J Kaiser High School
Fontana, CA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Inventory control
  • Verbal and written communication
  • P&L management
  • Labor cost controls
  • Deadline oriented
  • Project management

Languages

English
Spanish

Timeline

General Manager (GM)

Fusion Transport
02.2019 - 01.2025

Warehouse Lead/Supervisor

Global Transportation
10.2016 - 02.2019

Order Picker/Forklift Operator

Kennedy Wholesale
12.2015 - 10.2016

High School Diploma -

Henry J Kaiser High School

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Jason Reynoso