Summary
Overview
Work History
Education
Skills
Timeline
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Jason Ritchotte

HAMPDEN,MA

Summary

At Sols Tire, I honed my expertise in engine repair and customer relations, significantly enhancing vehicle performance and customer satisfaction. Skilled in diagnostic abilities and problem-solving, I successfully increased shop efficiency and contributed to positive online reviews, showcasing a strong work ethic and a results-driven approach. I have my own tools, I have my inspectors license. I have been working on cars my whole life

Overview

5
5
years of professional experience

Work History

Auto Mechanic

Sols Tire
06.2019 - 03.2024
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
  • Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Accomplished maintenance and organization mission by completing related results.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.
  • Contributed to positive online reviews through exceptional customer service, from initial consultation to final follow-up after repairs were completed.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed safety and emissions inspections.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Investigated customer complaints to identify cause of malfunctions.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Read and followed technical documentation to complete accurate repairs.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Coordinated with parts department to determine availability of necessary components.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Performed emissions tests according to standard procedures.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Retained accurate records of purchases, titles and sales.

Education

High School Diploma - Math, Auto Mechanic, Science. Ela, History

Minnechaug Regional High School
Wilbraham, MA
06.1998

Skills

  • Fluid Exchanges
  • Preventive Maintenance
  • Brake Systems
  • Parts Replacement
  • Vehicle inspections
  • Axle Repairs
  • Replacing parts
  • Driveability Diagnostics
  • Filter Replacements
  • Air Conditioning
  • Engine repair
  • Computer Diagnostics
  • Bearing Replacement
  • Wheel Alignment
  • Suspension Systems
  • Tire Rotation
  • Inspecting vehicles
  • Cooling System
  • System repairs
  • Fuel Injection
  • Battery Services
  • Chassis Lubrication
  • Component Replacement
  • Steering Mechanisms
  • Vehicle Maintenance
  • Exhaust Systems
  • Changing Oil
  • Changing tires
  • Emission Control
  • Replacing Filters
  • Customer Service
  • Problem-Solving
  • Engine Rebuilds
  • Vehicle Inspection
  • Rebuilding engines
  • Diagnostic abilities
  • Troubleshooting skills
  • Fuel systems
  • Preventive maintenance services
  • Strong Work Ethic
  • Steering systems
  • Coolant System Control
  • Repair quotes
  • Valid Driver's License
  • Managing parts
  • Brake systems understanding
  • Alignments experience
  • Heating and Air Conditioning
  • Operating air compressors
  • Automotive Engineering
  • Flexible Schedule
  • Inventory organizing
  • Purchasing Parts and Inventory
  • Issue Resolution
  • Drivetrain and Axle Installation
  • Relaying Complex Information
  • Preparing Work Orders
  • Scheduled services
  • Calibrating systems
  • Roadside Repair
  • Heavy Lifting
  • Relationship Building
  • Customer Relations
  • Work Planning and Prioritization
  • Calibrating instruments
  • Quality Assurance
  • Customer Relationship Management (CRM)
  • Ticket writing

Timeline

Auto Mechanic

Sols Tire
06.2019 - 03.2024

High School Diploma - Math, Auto Mechanic, Science. Ela, History

Minnechaug Regional High School
Jason Ritchotte