JASON ROBERTS
Jacksonville,FL
Summary
IT professional and leader with 15 years of experience in the industry focused on delivering high quality technical solutions that empower business units to respond in a fluid and agile manner to the evolving needs of the organization.
Overview
16
16
years of professional experience
Work History
Director - IT Operations
Vystar Credit Union
03.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Facilitated Annual NCUA and internal audits to meet regulatory standards
- Worked closely with InfoSec to ensure security standards were being enforced and effective.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
IT Director
121 Financial Credit Union (Merged With Vystar CU)
11.2020 - 03.2024
- Developed and implemented technical application support and information technology policies and procedures that advanced organizational integrity and sought to balance continuous innovation with responsible risk-taking.
- Designated Information Security Officer in charge of maintaining compliance with Federal regulations and facilitating annual NCUA audits.
- Established and ran a Change Advisory Board to increase organizational awareness and minimize our risk profile.
- Led Long Range Planning initiatives and created roadmaps for IT projects
- Facilitated re-platforming IT infrastructure to cut cost while simultaneously increasing security.
- Architected datacenter migration to a new collocation facility to improve physical resiliency and cut datacenter cost by half
- Implemented, created and tested disaster recovery and business continuity plans.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Interviewed, hired, trained and mentored staff by coaching daily, leading performance reviews and offering constructive feedback.
Sr. Systems Engineer
Fanatics
06.2019 - 11.2020
- Part of a diverse global team that was focused on delivering maximum availability of infrastructure systems.
- Responsible for the overall design, implementation, and maintenance of all on-premise infrastructure components.
- Performed high level planning and cross team collaboration for the implementation of Disaster Recovery.
- Led training initiatives to facilitate the growth of junior team members and foster departmental resiliency.
- Conducted FMEA (Failure Modes & Effects Analysis) on systems to ensure high availability and cull poor design choices.
- Led a multi team initiative to migrate existing IBM infrastructure to IBM’s PowerCloud.
- Created various powershell scripts that leveraged existing infrastructure APIs to automate time consuming tasks.
- Implemented automation to ensure consistency and standardization across all infrastructure platforms.
- Led efforts to develop standards and best practices in various areas including PCI data, F5 load balancing, and the provisioning and maintenance of existing infrastructure
Project Manager
Fanatics
04.2018 - 06.2019
- Worked as a Technical project manager within the broader framework of our Project Management Organization to bridge the gap between IT and the business units
- Acting Tech Scrum Master and built out Epic Architecture for Tech projects.
- Proposed and delivered technical business solutions to ensure the smooth transition of acquired companies
- Served as the lead project manager for all of the infrastructure teams
- Responsible for ingesting the needs of the business and translating them into technical deliverables
- Facilitated the successful transition of a $250 million dollar commercial acquisition.
- Acted as a liaison between the different business units to generate project plans and implementation strategies
- Performed workload capacity evaluations to determine proper use of technical resources
- Created roadmaps and timelines of all major projects across the entire infrastructure organization
- Acted as interim manager for the networking team during a 6 month period.
Sr. Systems Engineer
121 Financial Credit Union
11.2016 - 04.2018
- Lead technical resource for entire IT organization in charge of the acquisition, architecture, implementation, and maintenance of infrastructure components.
- Interim team manager for 6 month period. Conducted vendor and contract management as well as long range planning.
- Responsible for designing, implementing, and maintaining all core infrastructure platforms in addition to coordinating project plans to accomplish those tasks
- Preformed legacy cluster migration from ESXi 5.5 to 6.0
- Experience with a variety of Cisco networking equipment including 5000 series ASA’s, Nexus Switches, and access layer stackwise switches
- Installed and configured all of the networking components at new HQ (Cisco 3850 stacks and Meraki AP’s)
- Stood up the new datacenter and replicated all of the existing data to the new site and facilitated the migration of the virtual environment with SRM
- Experienced with various replication platforms (Data Domain, VNX, Avamar)
- Responsible for all system updates (ESXi, VNX, UCS, NX-OS)
Systems Engineer
Everbank
02.2015 - 11.2016
- Responsible for the adoption and integration of new technology along with supporting and provisioning the bank’s core infrastructure and platforms related to hardware, server, desktop and app virtualization, as well as load balancing
- Experience configuring Windows Failover Clustering with bare metal SQL
- Experience with installing and configuring Linux Operating Systems (RHEL 4,5,6)
- Extensive use of VMware VSphere 5.1, 5.5, 6.0
- Led the Migration of Xendesktop 5.6 to Xendesktop 7.8 and re-platforming the hypervisor to Xenserver from VMWare
- Experienced with F5 load balancing (LTM & GTM) creating nodes, pools, VIP’s, and Wide IP’s as well as SSL offloading/bridging
Systems Administrator
Florida Army National Guard
03.2009 - 03.2015
- Led a team of IT specialists who maintained various systems related to security, intelligence, and surveillance
- Completed a 12 month course on Basic Electronic Maintenance and Computer Integration on Windows, Unix, and Linux
- Established secure tactical computer environments for field operations
- Extensive experience in leadership roles both in small squads and large platoons.
Systems Administrator
River Garden Senior Services
06.2011 - 01.2015
- Part of a team that administered the entirety of the organizations technical needs
- Responsible for research, design, implementation, and maintenance
- Extensive Use of Active Directory, DHCP, and DNS
- Installed and configured spam filters, firewalls, routers, switches and APs.
- Knowledge of network protocols including DHCP, DNS, TCP/IP
- Extensive experience working with Server 2003/2008/2012
Education
Associate of Applied Science - IT
Cochise College
Douglas, AZSkills
- Infrastructure Management and IT Production Operations
- Long Range Technology Planning and Execution
- Security Compliance (PCI, SOX, HIPAA)
- Professional Development and Leadership
- Change and Configuration Management
- Vendor Management and Contract Negotiation
- Site Reliability Engineering and Incident Management
- Cloud Engineering and Architecture
- Verbal and written communication
- Decision-making
Timeline
Director - IT Operations
Vystar Credit Union
03.2024 - Current
IT Director
121 Financial Credit Union (Merged With Vystar CU)
11.2020 - 03.2024
Sr. Systems Engineer
Fanatics
06.2019 - 11.2020
Project Manager
Fanatics
04.2018 - 06.2019
Sr. Systems Engineer
121 Financial Credit Union
11.2016 - 04.2018
Systems Engineer
Everbank
02.2015 - 11.2016
Systems Administrator
River Garden Senior Services
06.2011 - 01.2015
Systems Administrator
Florida Army National Guard
03.2009 - 03.2015
Associate of Applied Science - IT
Cochise College
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