Jason Robinson

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers by answering questions and fulfilling requests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

• While assigned to CTCF’s third shift, I have worked in several different areas with many offender classifications
• Primarily, I have been assigned to CTCF’s Infirmary, which houses offenders for additional medical care and Mental Health Watch protocols including the use of ambulatory restraints and clinical multipoint restraints
• This Infirmary provides care for multiple facilities; therefore, the classification of those housed in it ranges from minimum security to maximum security, including female and youth offenders
• In a short time, I have demonstrated my ability to manage “hard to serve” offenders as well as mentored staff on how to do the same
• In order to manage these offenders well, I rely on my own skill set and the staff around me
• I possess strong interpersonal skills or “customer service” skills that I use when interacting with both offenders and staff
• Every day, I use critical thinking skills to make decisions and solve problems that arise, while keeping my supervisors notified
• Finally, I collaborate with multiple disciplines such as medical, mental health, and case management to resolve issues and provide crisis intervention if needed
• Cooperating and coordinating with other disciplines ensures that we are all working toward the common goal of managing these offenders with high needs
• As someone in a leadership role, I strive to be a role model for both staff and offenders by displaying professionalism every day
• I practice pro-social behaviors and encourage my staff to participate in positive yet professional communication with the offender population
• Although third shift does not typically include much offender interaction, I am a strongly motivated individual who pushes myself to learn and be involved in processes that affect offenders I manage
• I familiarized myself with different progressive opportunities available to offenders housed at CTCF so that I am able to provide resources and support for those interested
• By doing so, I am upholding CDOC’s mission statement by preparing offenders for successful re-entry into the public.
• Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
• Coordinated with law enforcement agencies to respond to security incidents and emergencies.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.

• While assigned to LU5 first shift, I have provided direct supervision to offenders in various custody levels and statuses
• LU5 houses Restrictive Housing, Admission & Orientation, and General Population offenders
• Additionally, LU5 houses Mental Health Watches, Dry Cell Watches, and Medical Isolation offenders
• I displayed professionalism daily while enforcing statutes, regulations, orders, directives, and procedures
• I communicated with staff and supervisors to ensure policy and procedures are followed while working with this wide range of population
• Due to vacancies and other leave, I filled in as shift leader in LU5 often
• While assigned as shift lead in LU5, I provided guidance and training to officers assigned in LU5, which included delegating and recommending assignments for officers, as well as training and guiding staff on how to use equipment in LU5, such as restraints and universal restraint systems properly
• I demonstrated that I have the ability to organize, plan, and prioritize as well as multi-task in order to complete all tasks before the shift was complete
• Additionally, the shift lead in LU5 is responsible to coordinate offender movement throughout the facility, as well as housing placement in LU5
• This required compelling attention to detail
• I utilized programs such as DCIS and PCDCIS to determine placement and verify scheduled moves
• I follow policy to appropriately house offenders according to SAB/SVR codes, race, gang affiliation, age, etc
• If any issues arise, I use clear and effective communication to manage offender behavior, and report any issues to supervisors
• I work and communicate well with other disciplines regarding offender movement
• I am familiar and have been involved with the Internal Classification Committee’s process and purpose and how it directly pertains to offender classification
• Additionally, I can de-escalate situations that arise while working in a high-risk unit such as LU5 using evidence-based practices such as cognitive based interventions and motivational interviewing.

• While assigned to LU5 second shift, I developed a working knowledge of the operations of the unit
• Several offender classifications are housed in LU5, primarily Restrictive Housing, Admission & Orientation, Restricted Privileges, and General Population
• I familiarized myself with all applicable policy, I.A
• And post orders for LU5
• I follow all safety procedures and policies while working in LU5
• While posted in LU5 control, I maintain documentation of rounds, cell searches, and other incidents on the living unit shift report
• I also document R.H
• Offender activity including recreation and shower times on the R.H
• Daily Activity Worksheet
• While posted in Living Unit 5 control, I maintain a security envelope by closely monitoring sliders and pod doors to ensure access is not granted to a restricted area by offenders
• I display strong attention to detail when completing various logs including Dry Cell Watch Logs, Mental Health Watch Logs, and Intensive Supervision Logs.

• While assigned to LU3, I directly supervised General Population offenders
• I managed my time effectively to ensure assignments in LU3 were completed
• Some examples of these responsibilities included laundry, mail, and canteen
• I communicated with staff in these areas when offender issues arose in order to solve problems at the lowest level and reported issues to my supervisors
• I monitored controlled movements throughout the facility
• While monitoring these offenders, I upheld security procedures and practices by conducting pat searches as needed
• I contacted zone sergeant when I felt a strip search needed to be completed, by male staff, due to suspicion
• I familiarized myself with the Code of Penal Discipline policy (A.R
• 150-01) and utilized Chron Entries, Immediate Accountability Resolutions, and reports for violations of this policy
• Cell searches were completed every shift in order to maintain a safe and secure facility by removing unauthorized or dangerous contraband
• I completed standing, formal offender counts every shift in order to verify and account for all offenders to ensure the safety of the general public
• I responded to various calls for First Responders, both real and security monitoring exercises, for fires, fights, and medical
• While responding, I followed policy and reported my involvement in these situations by completing an incident report in PCDCIS.

Followed Ft. Hood, and US Army safety regulations and procedures for shipping, receiving, storing, and warehousing ammunition and explosives. Conducted ammunition issues and receipts while maintaining zero accidents or injuries. Issued ammunition for training that was conducted to prepare for deployment. Conducted inspections of ammunition, storage magazines, and warehouses to ensure proper serviceability of ammunition and rotation of stock. Tasked with preventive maintenance and safety inspections of sensitive military equipment and various vehicles including heavy machinery and forklifts. Maintained accountability of $200 million dollars' worth of ammunition, rockets, missiles, and explosives. Recognized by senior leadership with an Army Commendation Medal in December 2011. Assisted in mass demilitarization of stockpiled munitions. Safely controlled and managed consolidation and refurbish department. Managed data entry and logistics of $400 million dollars' worth of outbound ammunitions and sensitive military equipment. Operated on both day and night shift operations with limited personnel. Safely destroyed foreign munitions and unserviceable NATO ammunitions, explosives, rockets and missiles. Received ammunition from forward operating bases, safely conducted inspections, and shipped serviceable ammunition to Kuwait and Afghanistan. Awarded by senior leadership with an Army Achievement Medal during deployment in September 2011.

• Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
• Trained personnel on safe ammunition handling to prevent injuries and accidents.
• Handled inspection, inventory and issuance of ammunition to teams of soldiers.
• Supervised personnel and offered extensive mentoring and training assistance.
• Used [Software] to manage inventory of materials and ammunition supply stock.
• Completed inspections and any basic repair need to uphold strict performance standards.
• Coordinated with other military units and agencies to support operations and align with mission.
• Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.