Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Account Executive
Softchoice
03.2022 - 08.2022
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads-built relationships and executed sales strategies to drive new business.
Prepared additional quotes for current clients to upsell products and services.
Managed 8 buying accounts.
Collaborated with internal teams to develop account strategy.
Resolved issues promptly to drive satisfaction and enhance customer service.
Leasing Consultant
Draper And Kramer, Incorporated
08.2021 - 01.2022
Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
Responded to requests and scheduled appointments for property showings.
Created marketing for units via Canva
Launched email marketing campaigns via Mailchimp
Created fun events including happy hours, game nights, & Christmas party for Burnham Pointe Chicago residents
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements. Resolved conflicts between tenants regarding noise, encroachments and parking.
Achieved closing rate of 30% within 3 months of employment.
Marketed diverse properties to prospective clients and consistently exceeded target closing rates
Forecasted marketing trends based on previous data to adjust campaigns and maximize sales
DEI Consultant
Social Innovation Group Chicago
04.2021 - 08.2021
Contributed to success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
Assisted in presenting workshops to over 70 employees.
Kept records of program and performance progress, education initiatives and leadership.
Performed outstanding service to clients to maintain and extend relationship for future business opportunities.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
Brand Specialist
The Collective Marketing Lifestyle Group
01.2019 - 12.2020
Worked with small team to brainstorm brand activation ideas for entertainment industry clients
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Pitched brand activation ideas to potential sponsors Lead and hosted five question and answer sessions with actors and directors at Harlem Hip-Hop Film Festival with 100-150 people in attendance.
Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
Co-Founder
Black Ora
06.2016 - 08.2019
Spearheaded lifestyle brand that provided platforms for indie and underground artists to perform and network via performance-based events.
Curated live performances at Soho House, Freehold, Shapeshifter Lounge, & Ludlow Coffee Supply.
Produced and hosted 7 events to date attracting approximately 125 attendees at each event.
Coordinated with participating vendors during event planning.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Conferred with event staff at event site to coordinate details.
Launched social media campaign to promote music, & fashion events.
Performed face-to-face meetings to finalize contract for services and event details. Established working relationships with clients by organizing various event
Print Specialist/Sales Associate Specialist
YR Live
10.2016 - 04.2019
Produced high quality finished printed materials including custom sweatshirts, t-shirts, hoodies, & water bottles.
Participated in trade shows such as LE Miami & Money 2020 Vegas.
Provided exceptional services and pleasant shopping experiences to retail customers
Examined job orders to determine quantity, stock specifications, colors and special printing instructions
Set up and operated printing press machines
Reviewed completed orders for quality and accuracy
Multi-tasked to keep all assigned projects running effectively and efficiently.
Education
Bachelor of Arts - Business Administration And Management