Jason Robson
Novi,United States
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Lotus Cars USA
Plymouth, MI
03.2023 - Current
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Labeled containers correctly for product identification purposes.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Resolved discrepancies between physical count results and system generated reports.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Communicated effectively with team members on matters related to work assignments.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Operated forklifts to fill or empty overhead spaces.
- Performed cycle counts to ensure accuracy of inventory levels.
- Contributed to regular meetings with staff to discuss progress and identify areas of improvement.
- Processed customer orders and ensured timely delivery of requested items.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Locker Room Attendant
Meadowbrook Country Club
Northville, MI
07.2021 - 11.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Transported members from airport to their residents
Cart Attendant
TJW inc.
Livonia, MI
09.2019 - 11.2021
- Managed golf cart fleet and prepared for rental.
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Reported cart damage and maintenance needs to golf shop professionals.
- Assisted with staging and execution of tournaments and events.
- Washed, detailed and removed trash from carts to prepare for next use.
Customer Service Associate
Men's Wearhouse
Novi, MI
06.2018 - 09.2018
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Adjusted and tailored clothing for proper fit.
- Pressed garments and hung in garment bags for customers.
- Fostered relationships with customers to expand customer base and retain business.
Education
High School Diploma -
Novi High School
Novi, MI06.2019
Some College (No Degree) - 3D Graphics And Technology
Schoolcraft College
Livonia, MIHigh School -
Orchard Lake St. Mary's
Orchard LakeSkills
- Friendly, positive attitude
- Organizational skills
- People skills
- Relationship building
- Inventory Counting
- Shipping and Receiving
- Order Picking
- Warehouse Operations
Timeline
Warehouse Associate
Lotus Cars USA
03.2023 - Current
Locker Room Attendant
Meadowbrook Country Club
07.2021 - 11.2021
Cart Attendant
TJW inc.
09.2019 - 11.2021
Customer Service Associate
Men's Wearhouse
06.2018 - 09.2018
High School Diploma -
Novi High School
Some College (No Degree) - 3D Graphics And Technology
Schoolcraft College
High School -
Orchard Lake St. Mary's
Similar Profiles
Steeven DrouetSteeven Drouet
Customer Relationship Supervisor at Lotus CarsCustomer Relationship Supervisor at Lotus Cars
Antonio VilelaAntonio Vilela
Global Digital Project Manager at Lotus Cars BVGlobal Digital Project Manager at Lotus Cars BV
Asiya ShaikAsiya Shaik
Business Analyst at Lotus USA IncBusiness Analyst at Lotus USA Inc