Jason Rocha
San Diego,CA
Summary
Caring and compassionate professional experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure.
Overview
4
4
years of professional experience
Work History
Bartender and Restaurant Server
Hilton Garden Inn Rancho Bernardo
03.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Banquet and Restaurant Server
Urge Taphouse Kitchen
10.2019 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided friendly, courteous service to create memorable moments for guests.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Set up banquet tables and chairs based on event requirements.
Baseball Coach and Mentor
SoCal Redbirds
06.2023 - Current
- Planned and directed game strategies.
- Coached players on specific position requirements such as pitching and catching.
- Modeled appropriate behavior on and off field.
- Developed profound sense of team belonging throughout season.
- Developed plans for trips to play opposing teams.
- Exercised effective communication with members of community and team, acting as liaison and public face for organization.
Behavior Technician
Fred Finch CARES
01.2020 - 11.2021
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
Education
Bachelor of Science - Clinical Psychology
University of California - San Diego
La Jolla, CA07.2024
Skills
- Active Listening
- Coordination
- Active Learning
- Customer and Personal Service
- Social Perceptiveness
- Public Safety and Security
- Development of Social Skills
- Patient Behavior Monitoring
Accomplishments
- Represented San Diego in the North-South Highschool Showcase in 2018
- Apart of the Union Tribune All-Academic Team in 2018
Timeline
Baseball Coach and Mentor
SoCal Redbirds
06.2023 - Current
Bartender and Restaurant Server
Hilton Garden Inn Rancho Bernardo
03.2023 - Current
Behavior Technician
Fred Finch CARES
01.2020 - 11.2021
Banquet and Restaurant Server
Urge Taphouse Kitchen
10.2019 - Current
Bachelor of Science - Clinical Psychology
University of California - San Diego
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