Jason Rodriguez
Houston,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Quick to learn new tasks and responsibilities.
Can find new and creative solutions to certain problems.
Overview
3
3
years of professional experience
2
2
Languages
Work History
CSR
Domino's Pizza
Houston, TX
08.2023 - 11.2023
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
Barback
A’Bouzy
Houston, TX
03.2023 - 06.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Restocked ice, condiments, and snacks.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Greeted customers and provided friendly, knowledgeable service.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided menus upon arrival to dining room.
- Established rapport with customers by providing friendly and attentive service.
- Monitored food and beverage supplies, assisting with restocking when needed.
Food Service Assistant
Kojak's
Houson, Texas
08.2022 - 02.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
- Greeted customers at counter to fulfill requests and answer questions.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
Houston Food Bank
Volunteer Work
Houston, Texas
02.2021 - 02.2021
- Volunteered at local community organizations, providing assistance with day-to-day operations.
Skills
Carrying heavy loads
Project Management
Decision-Making
Good Telephone Etiquette
Maintenance and Repair
Analytical and Critical Thinking
Interpersonal Communication
Clerical Support
Organization
Self-Motivated
Multitasker
Training development aptitude
Order fulfillment
Creative problem solving
Timeline
CSR
Domino's Pizza
08.2023 - 11.2023
Barback
A’Bouzy
03.2023 - 06.2023
Food Service Assistant
Kojak's
08.2022 - 02.2023
Houston Food Bank
Volunteer Work
02.2021 - 02.2021