Jason Rollins

temp to hire jobs

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Responded proactively and positively to rapid change.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Dropped and hooked trailers and changed configuration of equipment.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
• Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
• Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
• Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
• Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
• Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
• Enhanced team morale with positive attitude and strong work ethic during long hauls.
• Improved on-time delivery rates with meticulous planning and time management.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
• Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
• Enhanced safety by conducting regular vehicle inspections and routine maintenance.
• Reduced fuel consumption by implementing efficient driving routes.
• Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
• Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.