Jason Roman
Brooklyn,NY
Summary
High-performing transportation management professional successful at maximizing operational success through strategic process improvements and business development plans. Talented leader and manager.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Local Route Driver
Bridgestone Cleaners
Brooklyn
01.2024 - Current
- Improved customer satisfaction by delivering products accurately and on time.
- Maintained safety standards by conducting thorough pre-trip vehicle inspections and reporting any concerns.
- Built strong relationships with customers, providing friendly and efficient service during deliveries.
- Enhanced route efficiency by utilizing GPS systems and planning optimal delivery routes.
Taxi Driver
LYFT DRIVER SERIVCES/ Uber
08.2022 - 07.2023
- Pick up and drop off customers
- Drive throughout the state of Massachusetts
- Provide customer service to riders.
Route Driver
HelloFresh/trillium
08.2022 - 12.2022
- Delivery to assign the routes
- Prepare route for delivery
- Delivered frozen goods to customers
- Delivered around the state of Massachusetts.
Route Driver
Food Matters Again
01.2022 - 07.2022
- Specialty food route driver
- Load & unload truck, sprinter van & van
- Local deliveries & jersey pickups
- Warehouse experience
- Experience with refer system.
Delivery Route Driver
AVO
12.2021 - 02.2022
- A customer delivery driver is responsible for providing efficient and safe delivery of customer orders to residential and office buildings within the New York Metro Area
- A driver operates a sprinter van and also operates a hand truck to assist when making deliveries
- Based out of Long Island City warehouse
- Drivers deliver orders to the appropriate destination within a scheduled time
- They are expected to provide professional customer service.
Concierge/Front Desk
Greater shield LLC
11.2019 - 02.2021
- Responsible for meeting, greeting and directing residents and guests
- Exceptional customer service
- Track packages and dry cleaning items
- Answering calls professionally and assists callers with directions or instructions for the building
- Maintain a clean work space
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages
- Monitor lobby traffic and alert residents to arriving guests and deliveries
- Keeping the communal areas tidy and providing a security presence on-site
- Maintain logbooks for visitors and contractors
- Observe monitors for suspicious activities
- Keep track of keys when needed
- Assist management with request for residents
- Must look professional and display a positive attitude.
Vending Route Driver supervisor
Vending & more/ vending street
01.2018 - 07.2019
- Stock machines assists customers in facility where food is dispensed from coin-operated machines
- Place food or drink items on shelves of vending machines changes shelf labels as required to indicate selections
- Make change for customers answers questions regarding selections
- Adjust temperature gauges to maintain food items at specified temperatures
- Perform minor repairs or adjustments on machines to correct jams or similar malfunctions, using hand tools
- Prepare requisitions for food drink supplies
- Clean interior exterior of machines, using damp cloth
- Maintain eating area in orderly condition
- May remove money from vending machines keep records of receipts.
Houseman/Lobby Attendant
JFK Airport
12.2016 - 01.2017
- Maintenance of guest rooms, bathrooms, work areas, furnishings and carpets
- Welcomed and unwelcomed guests
- Fulfilling guest needs
- Public area attendant duties.
Sales Consultant
Best Buy
09.2016 - 01.2017
- Handling and speaking with clients about computers and digital items
- Identify and meet customer needs within assigned sales territory
- Warehouse products stocked
- Promoting sale products building strong commercial relationships with customers.
Doorman/Security
Williamsburg Luxurious Buildings
11.2014 - 07.2016
- Welcomed and unwelcomed tenants
- Disbursement of packages
- Assisted tenants with apartment needs and building needs
- Maintained crowd control for rooftop events.
Office Assistant
Opportunity for a Better Tomorrow
10.2014 - 10.2014
- Made phone calls and set up interviews
- Assisted with filing and maintaining records
- Assisted in planning various on-site events (Employment Fair)
- Opened, sorted and routed incoming mail
- Prepared out-going mail
- Operated office machines- photocopiers and fax machines
- Basic customer service.
customer service
PSOFNTECH
01.2014 - 10.2014
- Paid phone bills all companies/activate phones
- Connected phones to carriers
- Electronic repair of screens on all I Phones
- Sold items to customers; phone cases, chargers, screen protectors, batteries
- Electronic repair on computers, I-pods and I-pads.
Education
High school diploma -
Opportunities for a better tomorrow
Skills
- Driver experience (6 years)
- Customer Service (3 years)
- Sprinter van or transit van (2 years)
- Front Desk (2 years)
- Cash Handling (2 years)
- English (10 years)
- Spanish (10 years)
- Guest Services (3 years)
- Hospitality Experience (2 years)
- Stocking (2 years)
- Housekeeping (1 year)
- Merchandising (1 year)
- Vending machine operator (1 year)
- Vending route driver (2 years)
- Reception
- Front Office
- Guest Service (3 years)
- Retail Sales (2 years)
- Communication skills (4 years)
- Office Administration
- Delivery Driver Experience (2 years)
- Load & Unload
- Analysis Skills
- Order Picking
- Laundry
- Security
- Interviewing
- Surveillance
- Warehouse Experience
- Box truck
- Salesforce
- Delivery driver experience (3 years)
- Pallet Jack
- Forklift
- CCTV
- Freight Experience
- Packaging
- Excellent analytical skills
- Cooperative team member
- Quick learner
- Bilingual- Fluent in Spanish
- Extremely organized
- Outstanding interpersonal skills
- Securing Loads
- Mobile Platforms
- Vehicle Operations
- Multi-Passenger Vehicles
- Accurate Money Handling
- Road Regulations Knowledge
- Clean Driving Record
- Adaptable Nature
- Safety Regulations
- Security Understanding
- Maintenance
- Schedule Coordination
- Maintenance Needs
- Passenger Transportation
- Payment Processing
- Dispatcher Communication
- Cleaning and Sanitation
- Reservations
- Passenger Assistance
- Vehicle Maintenance
- Dispatch Procedures
- Traffic Laws Adherence
- Interpersonal Skills
- Decision Making
- Professionalism
- Customer Service
- Excellent Navigation
- Attention to Detail
- Strong Communication
- Cash Handling
- Safety Awareness
- Problem Solving
- First Aid Knowledge
- Conflict Resolution
- Clean MVR
- Routine Vehicle Maintenance
Certification
- Security Guard License
- Driver's License (5 years)
Assessments
- Cleaner fit, Proficient, 11/01/21
- Work style: Reliability, Proficient, 11/01/21
- Sales skills, Completed, 11/01/21
- Delivery driver, Proficient, 11/01/21
- Attention to detail, Completed, 12/01/21
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Languages
Spanish
Native or Bilingual
Timeline
Local Route Driver
Bridgestone Cleaners
01.2024 - Current
Taxi Driver
LYFT DRIVER SERIVCES/ Uber
08.2022 - 07.2023
Route Driver
HelloFresh/trillium
08.2022 - 12.2022
Route Driver
Food Matters Again
01.2022 - 07.2022
Delivery Route Driver
AVO
12.2021 - 02.2022
Concierge/Front Desk
Greater shield LLC
11.2019 - 02.2021
Vending Route Driver supervisor
Vending & more/ vending street
01.2018 - 07.2019
Houseman/Lobby Attendant
JFK Airport
12.2016 - 01.2017
Sales Consultant
Best Buy
09.2016 - 01.2017
Doorman/Security
Williamsburg Luxurious Buildings
11.2014 - 07.2016
Office Assistant
Opportunity for a Better Tomorrow
10.2014 - 10.2014
customer service
PSOFNTECH
01.2014 - 10.2014
High school diploma -
Opportunities for a better tomorrow