Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Ross

Maple Heights

Summary

Dynamic and results-driven professional with extensive experience at Save A Lot, excelling in stock auditing and inventory management. Proven ability to enhance teamwork and collaboration, streamline warehouse operations, and optimize product organization. Recognized for maintaining safety procedures while achieving significant improvements in stock levels and order fulfillment efficiency.

Professional in stock management with significant hands-on experience in maintaining inventory accuracy and optimizing storage solutions. Known for strong focus on team collaboration and achieving results, adapting flexibly to changing demands. Possesses excellent organizational skills and reliability, ensuring smooth and efficient stock operations.

Experienced with managing inventory and maintaining stock accuracy. Utilizes strong organizational skills to ensure efficient storage and restocking processes. Knowledge of effective time management techniques and collaborative teamwork to meet operational goals.

Overview

23
23
years of professional experience

Work History

Stock Assistant

Save A Lot
05.2025 - Current
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
  • Played a pivotal role during annual physical inventories count ensuring thoroughness and accuracy throughout entire process.
  • Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
  • Promoted teamwork among staff members through active participation in collaborative projects and providing support when needed.
  • Optimized storage space usage through efficient organization and arrangement of items within the warehouse facility.
  • Contributed to loss prevention efforts through diligent monitoring of the stock area, noting any irregularities or signs of theft.
  • Enhanced inventory management by meticulously maintaining and organizing stock records.
  • Streamlined order fulfillment process with accurate picking, packing, and shipping of customer orders.

Order Builder

Joshen Paper & Packaging
10.2018 - 04.2019
  • Adapted seamlessly to changes in workflows or processes, demonstrating flexibility and resilience in a fast-paced work environment.
  • Ensured proper inventory levels by regularly conducting stock checks and reporting discrepancies to management.
  • Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
  • Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
  • Enhanced warehouse safety by maintaining a clean, organized work environment and adhering to safety protocols.
  • Streamlined order building process with the implementation of new picking techniques and technology.
  • Expedited order fulfillment by utilizing equipment such as pallet jacks and forklifts proficiently.
  • Improved delivery times with timely communication between departments regarding order status updates.

Dishwasher Supervisor

IHOP
10.2013 - 02.2018
  • Maintained a clean and sanitary work environment, ensuring compliance with health department regulations.
  • Ensured timely delivery of clean dishes to serving stations, supporting efficient food service operations during peak hours.
  • Promoted teamwork among all kitchen personnel, resolving conflicts professionally when they arose.
  • Coordinated tasks among dishwashing staff, prioritizing duties based on urgency and importance during busy shifts.
  • Reduced kitchen accidents by enforcing proper safety protocols and training staff on best practices.
  • Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.
  • Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the dishwashing area.
  • Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.
  • Assisted in inventory management, ordering necessary supplies while minimizing waste costs.
  • Assisted in developing standard operating procedures for the dishwashing area, promoting consistency across shifts in both cleanliness levels and operational efficiency.
  • Maximized dishwasher efficiency through routine maintenance checks and proper equipment usage training.
  • Evaluated dishwasher performance regularly, providing constructive feedback for continuous improvement opportunities within the team structure.
  • Managed dishwasher schedule to ensure adequate coverage during peak service hours.
  • Implemented energy-saving measures, reducing overall utility expenses for the establishment.
  • Enhanced team morale and productivity with effective communication and consistent performance feedback.
  • Monitored equipment functionality, scheduling repairs as needed to avoid interruptions in service.
  • Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
  • Increased employee retention rate by fostering a supportive team environment that valued hard work and dedication.
  • Collaborated with chefs and other kitchen staff for smooth daily operations and timely meal preparation.
  • Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Monitored dishwashing machines for proper functioning.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Security Officer

Securitas Security Services USA
03.2005 - 02.2006
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Issued access cards to authorized personnel to monitor access points.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Checked and verified photo identification prior to granting facility access.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Sales Associate

TJX Companies
04.2003 - 09.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Collaborated with team members to achieve monthly sales targets.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Frozen Food Manager

Giant Eagle
04.2002 - 09.2002
  • Developed and implemented staff training programs to improve overall team performance and productivity.
  • Assisted in budget development for the department, monitoring spending patterns to maintain financial targets.
  • Helped facilitate a safe working environment by conducting routine safety checks on equipment and following established protocols.
  • Managed loss prevention efforts, reducing waste and improving profitability.
  • Coordinated scheduling of staff members, optimizing coverage during peak hours while minimizing labor costs.
  • Implemented merchandising strategies to maximize product visibility and drive impulse purchases.
  • Maintained cleanliness standards throughout the department, ensuring compliance with health regulations.
  • Addressed any maintenance issues within the department promptly, ensuring proper functioning of equipment.
  • Organized promotional events to showcase new products or seasonal offerings while increasing brand awareness among customers.
  • Analyzed sales trends for optimal product selection, leading to increased revenue generation.
  • Improved inventory management by implementing a more efficient tracking system.
  • Established effective communication channels between team members, fostering a positive work environment and enhancing teamwork capabilities.
  • Conducted regular performance evaluations of staff members, offering constructive feedback for improvement opportunities.
  • Enhanced customer satisfaction with timely product restocking and maintaining organized freezer displays.
  • Collaborated with suppliers to negotiate better pricing, resulting in reduced costs and higher profits.
  • Stayed informed about industry trends by attending trade shows or reading relevant publications.
  • Provided exceptional customer service through prompt assistance, addressing concerns, and offering recommendations on frozen food selections.
  • Streamlined order processing for faster turnaround times and increased sales volume.
  • Liaised with other store departments to create cohesive marketing initiatives that boosted overall store sales figures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Oversaw quality control processes to ensure products met safety standards and adhered to company guidelines.

Education

Associate of Applied Science - Business Administration And Management

University of Arkansas Grantham
Little Rock, AR
05-2027

Skills

  • Stock auditing
  • Loading and unloading
  • Shipping and receiving
  • Warehouse operations
  • Safety procedures
  • Order tracking
  • Stock reporting
  • Stock consolidation
  • Teamwork and collaboration
  • Product organization
  • Product restocking
  • Money handling
  • Verbal and written communication
  • Customer relationships

Accomplishments

employee of the year 2014 2015

Timeline

Stock Assistant

Save A Lot
05.2025 - Current

Order Builder

Joshen Paper & Packaging
10.2018 - 04.2019

Dishwasher Supervisor

IHOP
10.2013 - 02.2018

Security Officer

Securitas Security Services USA
03.2005 - 02.2006

Sales Associate

TJX Companies
04.2003 - 09.2004

Frozen Food Manager

Giant Eagle
04.2002 - 09.2002

Associate of Applied Science - Business Administration And Management

University of Arkansas Grantham

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Jason Ross