Summary
Overview
Work History
Education
Skills
Accomplishments
Technical Skills
Affiliations
Timeline
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Jason Rutledge

Shepherdsville,KY

Summary

Accomplished Director of Operations with extensive experience in strategic planning, program management, and logistics. Proven track record of driving operational excellence, optimizing processes, and enhancing team performance. Successfully mentored future leaders and achieved three promotions at UPS. Award-winning communicator and leader with Toastmasters International.

Overview

2026
2026
years of professional experience

Work History

Hazardous Materials Training Manager

United Parcel Service, UPS
Louisville, Kentucky
1999 - 06.2025

● Maintained workplace safety while owning hazardous materials response operations for 150 employees, prioritizing safety for staff and customers.

Lowered Cost in the Department by 4% by implementing champions of auditory exercises.

● Ensured full compliance with FAA, DOT, TSA, and EPA for Worldport Operations.

● Oversaw hazardous materials disposal, PPE inventory, and vendor partnerships.

● Developed training programs to enhance team readiness and incident response effectiveness.

Sr. Healthcare Supervisor - Worldport Premier Heal

United Parcel Service, UPS
Louisville, Kentucky
2022 - 2024

● Led 17 supervisors in healthcare logistics, ensuring compliance, efficiency, and service excellence.

● Boosted On-Time Performance by 1.5% through targeted initiatives.

● Built and transitioned a department to full operational support with scalable global solutions.

● Drove customer growth, scalability, and cost optimization while maintaining agility.

Operations Planning & Control Supervisor

United Parcel Service, UPS
Louisville, Kentucky
2021 - 2022

● Executed high-stress contingency plans impacting 1M+ packages nightly, ensuring continuity.

● Supervised business professionals, providing operational support for critical night shifts.

● Piloted and implemented decision support systems for UPS’s largest automated facility, enhancing operational efficiency.

Operations Supervisor

United Parcel Service, UPS
Louisville, Kentucky
2006 - 2021

● Oversaw 150+ employees and front-line supervisors across high-volume inbound, outbound, freight, and ramp operations.

● Validated payroll and conducted performance reviews for management staff.

● Directed cost, productivity, and service performance across multiple facility areas.

● Reduced injuries in inherited areas sometimes by as much as 40% annually.

Business Professional, Operations Planning & Contr

United Parcel Service, UPS
Louisville, Kentucky
2002 - 2006

● Coordinated operational efforts across 7 departments comprising 15 full-time supervisors, and 80+ front-line supervisors.

● Spearheaded training and mentorship for 33 new hires during Worldport Phase I-III expansion.

● Developed Master Operating Plan and led training for Operations Zone Coordinator positions.

● Built structured training programs and operating procedures aligned to performance goals.

Education

Bachelor of Science - Business Management

Indiana Wesleyan University
Louisville, KY
01-2019

Skills

  • Logistics & Supply Chain Strategic operations planning, high-volume logistics operations, healthcare logistics, global logistics solutions, supply chain coordination, resource allocation, program launch and transition, multi-site operations oversight
  • Compliance & Safety
    Hazardous Materials Compliance (FAA, DOT, TSA, EPA), Safety & Risk Management, Incident Response Management, Operational Compliance Audits, PPE & Materials Inventory Oversight, Safety Program Development, Risk Mitigation & Incident Prevention
  • Process Improvement & Analytics Process optimization, workflow standardization, continuous improvement initiatives, operational efficiency metrics, performance management and KPI tracking, productivity and service optimization, operations excellence, metrics-driven decision making
  • Project & Change Management Project management, change management, contingency planning, scalability planning, technology integration and tracking systems, decision support systems implementation, operational policy development, strategic planning execution, executive reporting and dashboards, cost optimization and budget oversight, business process improvement

Accomplishments

Award-Winning Communicator from Toastmasters International, Award-Winning Leader from Toastmasters International

Technical Skills

  • SCADA, MS Office, Zoom, Microsoft Teams, Power BI, Oracle, SharePoint

Affiliations

  • Executive, Toastmasters International, President, UPS Professional Development Club/Toastmasters International, Area Director, Louisville Toastmasters Club

Timeline

Hazardous Materials Training Manager

United Parcel Service, UPS
1999 - 06.2025

Sr. Healthcare Supervisor - Worldport Premier Heal

United Parcel Service, UPS
2022 - 2024

Operations Planning & Control Supervisor

United Parcel Service, UPS
2021 - 2022

Operations Supervisor

United Parcel Service, UPS
2006 - 2021

Business Professional, Operations Planning & Contr

United Parcel Service, UPS
2002 - 2006

Bachelor of Science - Business Management

Indiana Wesleyan University
Jason Rutledge