Jason SanMartin
Hampton,VA
Summary
Dynamic and detail-oriented professional with over 16 years of expertise in IT. Skilled at project management and optimizing skills to meet time-sensitive customer needs. Proactive with excellent communication skills for timely delivery of exceptional services to customers and employers. Seeking to leverage strong background for continued delivery of outstanding results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Route Specialist Representative
Quest Diagnostics
11.2024 - Current
- Streamlined communication with team members using GPS devices and mobile applications for real-time updates on delivery status and schedule changes
- Increased customer satisfaction with timely deliveries through effective route planning and optimization
- Reduced fuel consumption for the fleet by implementing eco-friendly driving practices
- Ensured compliance with Department of Transportation / OSHA regulations
- Transported lab testing and specimens during prioritized and urgent delivery times to meet the customers needs
Database Analyst II
Oasis Systems, LLC
09.2017 - Current
- eSmart software - An electronic toolset program that stores documentation and military standards used to conduct interoperability analysis between foreign and national entities for tactical integration
- Allows comparison and functionality of data exchanges between link data terminal sets
- Responsible for the installations of various versions of SQL and Java in order to facilitate this software
- Configured (eSmart) software at the bit (TCP/IP) level 2 of data systems (Data Link) to allow interoperability and compatibility dissemination
- Performs desktop installs and upgrades per system modifications, certification processing, customer requests, and authoritative approvals while providing compatible analysis via data link testing validations
- Proposed for distribution and dissemination to all military branches utilizing STANAGS and MIL-STDs
Applications Support Analyst
InnovaSystems, LLC
06.2012 - 04.2016
- Account Management - Provided Tier 1 and Tier 2 Customer Support Service and Help Desk Analysis that supported all military, contractors, and associated end users to support customers on a global environment by identifying issues and providing complex troubleshooting procedures related to software functionality
- Troubleshooting - Provided troubleshooting and testing plan results when integration suites on staging platforms transferred to production platforms, by necessary changes to functionality
- Company Training - Personally responsible for coordinating the quarterly training requirements associated with DoD policy of over 100+ employees within the company and military installations (USFF) such as: Cyber Awareness; Antiterrorism Training Level 1, Trafficking in Persons (TIP), Active Shooter, Personally Identifiable Information (PII); and Information Assurance from FY 14 to FY 16 training cycles
- Test Plans/Execution - Collaborated with BI developers and System Engineer SME's to establish technical vision and analyze differences between performance needs and users wants by creating a standard of operations (SOP) guidelines and procedures to follow
Tactical Data Analyst
United States Navy
10.2000 - 09.2011
- Tactical Data Link (TDL) Experience - Link 11/16 tactical data systems using CDL (Common Data Link) TADIL-A and TADIL J HF and UHF RF bands/Near Real-Time information exchanges/C4I systems (MIDS/JTIDS) NCS Networks Supervisor/J-series message data exchanges
- Data collection
- Configured the network architecture IAW the C2F OPTASK LINK and guidelines via Voice over IP
- C & I Certification Testing - Conducted mandatory/staff organized LINK MITEs (Monthly In-port Training Exercises) IAW unit level effectiveness of training FRTP training cycle for command certifications and inspections with Fleet Forces Command
- Engineered tactical data systems, by administering diagnostic tests and updates to perform message dissemination and network connectivity using Linux server and MIDS terminals for interoperability testing between
Education
A.S. - Hospitality Management
Bryant & Stratton College
12.2014
Technical Certificate Degree - Networking And Security
Branford Hall
Jersey City, NJ09-2017
No Degree - HIPAA and OSHA Regulations Course
Integrity Medical Courier Training
11-2024
No Degree - Bloodborne Pathogen (BBP)
Integrity Medical Courier Training
11-2024
Skills
- Customer service
- Route optimization
- Inventory management
- Lab specimen transport
- Time sensitive deliveries
- Effective communication
- Team collaboration
- Working independently
- Attention to confidentiality
- Attention to detail
Certification
- HIPAA Certificate, 10/01/24, 10/01/25
- Bloodborne Pathogens Certificate, 10/01/24, 10/01/25
Additional Information
Continued Education (Annual Company Training/Requuirements)
Experienceyears
16
Experiencemonths
4
Currentposition
Database Analyst II
Personal Information
Work Permit: Authorized to work in the US for any employer
Clearance
Secret
Timeline
Route Specialist Representative
Quest Diagnostics
11.2024 - Current
Database Analyst II
Oasis Systems, LLC
09.2017 - Current
Applications Support Analyst
InnovaSystems, LLC
06.2012 - 04.2016
Tactical Data Analyst
United States Navy
10.2000 - 09.2011
A.S. - Hospitality Management
Bryant & Stratton College
Technical Certificate Degree - Networking And Security
Branford Hall
No Degree - HIPAA and OSHA Regulations Course
Integrity Medical Courier Training
No Degree - Bloodborne Pathogen (BBP)
Integrity Medical Courier Training