Jason Sash
Ladson,SC
Summary
Dynamic Service Sales Representative with a proven track record at CINTAS, excelling in customer relations and sales expertise. Skilled in upselling and cross-selling, I consistently exceeded quotas by identifying high-potential accounts. My strong interpersonal communication and complex problem-solving abilities drive customer satisfaction and retention, fostering lasting relationships and enhancing sales productivity. With multiple years in sales and machine operations I have developed an interesting skill set to set me up for great opportunities in several different fields.
Overview
14
14
years of professional experience
Work History
Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Consulted with businesses to supply accurate product and service information.
- Developed, maintained and utilized diverse client base.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Courier
FedEx Express
08.2020 - 08.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Manufacturing Operator
Cummins
01.2017 - 07.2020
- Operated machining equipment safely with team of operators.
- Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Inspected products and machines to maintain quality and efficiency.
- Complied with company and OSHA safety rules and regulations.
- Examined incoming materials and compared to documentation for accuracy and quality.
Machine Operator Technician
KapStone
02.2011 - 01.2017
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Served as a subject matter expert on specific machines, providing guidance and support to colleagues when needed.
- Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
- Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
- Maintained equipment performance by lubricating and cleaning components.
- Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Addressed mechanical issues proactively through detailed root cause analysis, resulting in improved machine performance and reliability.
- Kept detailed production records and identified hold-ups.
- Coordinated with other departments such as Quality Control and Maintenance for seamless workflow management.
- Enhanced production efficiency by maintaining and troubleshooting machinery to minimize downtime.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Managed inventory levels of raw materials and finished products to ensure optimal stock availability at all times.
- Provided technical support for various projects, resulting in improved product development timelines and reduced costs.
Education
Science
Westside Highschool
Augusta, GA05.2001
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Complex Problem-solving
- Product and service sales
- Customer retention
- Upselling and cross selling
- Objection handling
- Process improvement
- Performance improvement
- Customer needs assessment
- Account management
- Product promotions
- Time management
- Team leadership
Timeline
Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2022 - Current
Courier
FedEx Express
08.2020 - 08.2022
Manufacturing Operator
Cummins
01.2017 - 07.2020
Machine Operator Technician
KapStone
02.2011 - 01.2017
Science
Westside Highschool
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