Jason Schaffer
Hackettstown,NJ
Summary
Accomplished Managing Partner at Bella Laminati LLC, adept in strategic planning and operations management, significantly enhancing financial health and revenue growth. Expert in forging key relationships and implementing process improvements. Demonstrated success in sales strategy development at First Wood And Laminates / ADE, with a strong focus on customer satisfaction and financial reporting.
Overview
17
17
years of professional experience
Work History
Managing Partner
Bella Laminati LLC
11.2013 - Current
- Guide business's strategic direction and mange day-to-day activities
- Oversee the financial health of the organization
- Establish and implement business procedures and process improvements
- Recruit, hire and mange sales representatives to market and promote decorative high-pressure laminate (HPL) throughout North America
- Identify and hire regional distributors to promote and resell HPL in major metropolitan areas through North America
- Call on national architectural and design firms to promote collection of high-pressure decorative laminate
- Identify and develop relationships with multiple oversea factories to procure HPL
Sales Manager
First Wood And Laminates / ADE
09.2010 - 10.2013
- Called on the architectural and design community in the greater Philadelphia area to promote a multitude of interior architectural products, (HPL, acoustical wall panels, wood veneer)
- Resolved customer issues quickly to close deals and boost client satisfaction
- Increased sales revenue by developing and implementing effective sales strategies
- Built long-lasting client relationships through excellent customer service and consistent followups
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Regional Sales Representative
Knoll
09.2007 - 09.2010
- Called on architects, interior designers and end users to promote office furniture systems along with ancillary products including task chairs, ergonomic keyboards and monitor arms
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care
- Forged and nurtured impactful relationships with customers to cultivate loyalty
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings
- Performed cold-calling and follow-ups with leads to secure new revenue
Education
Bachelor of Arts - Political Science And Government
William Paterson University of New Jersey
Wayne, NJ05.1997
Skills
- Revenue Growth
- Strategic Planning
- Operations Management
- Financial reporting understanding
Timeline
Managing Partner
Bella Laminati LLC
11.2013 - Current
Sales Manager
First Wood And Laminates / ADE
09.2010 - 10.2013
Regional Sales Representative
Knoll
09.2007 - 09.2010
Bachelor of Arts - Political Science And Government
William Paterson University of New Jersey
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