Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Schuller

Information Security Analyst
Shelby Township,MI

Summary

Dynamic cybersecurity professional with 13 years of experience advancing from frontline technical support to enterprise-level security operations. Brings a proven track record of stabilizing, hardening, and protecting complex infrastructures through hands-on defense strategies and strategic security planning. Demonstrates exceptional long-term performance, including 9 years of growth within a single organization, reflecting adaptability, dedication, and trusted leadership in fast-paced environments. Specializes in enterprise risk reduction, vulnerability management, and cloud security, with 3 years of direct experience securing 50+ brands across a distributed organizational landscape. Skilled in orchestrating cloud migrations, strengthening identity and access management, developing security governance frameworks, and leading comprehensive security awareness programs that measurably improve organization-wide resilience. Known for a disciplined, customer-centric approach; excels at translating technical threats into actionable business decisions, maintaining focus under pressure, and driving continuous improvement across all security domains.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

Information Security Analyst

Heartland Home Services
Grand Rapids, Michigan
09.2022 - 01.2025
  • Developed WISP, IRP, BCP, AUP, DRP governance frameworks.
  • Migrated 50+ brands from on-prem to cloud environments.
  • Conducted onsite network assessments & equipment deployments.
  • Led external penetration testing remediation (Breachlock).
  • Performed internal vulnerability scanning/remediation (OpenVAS).
  • Managed enterprise security awareness training & phishing simulations.
  • Ran tabletop exercises & published monthly cybersecurity briefings.
  • Administered O365 (Exchange, Teams, SharePoint, OneDrive, Entra ID).
  • Maintained Secure Score of 80%+ across all tenants.
  • Created Intune, Conditional Access, and mail-flow policies.
  • Investigated alerts including risky sign-ins & malicious activity.
  • Implemented enterprise DLP policies.

Network Engineer/Administrator

SolvIT, Inc.
Rochester Hills , Michigan
06.2019 - 09.2022
  • Maintained network infrastructure across multi-site environments.
  • Managed WAN/LAN/WLAN/VPN, DNS, DHCP, and routing (BGP/OSPF).
  • Administered firewalls, routers, switches, access points.
  • Supported VMware, Hyper-V, AWS, Active Directory & O365 hybrid.
  • Managed disaster recovery, backups, certificates, and security systems.

Network Analyst

SolvIT, Inc.
Rochester Hills , Michigan
12.2016 - 06.2019
  • Evaluated dealership network infrastructures for compliance.
  • Produced reports detailing vulnerabilities & recommended remediation.
  • Troubleshot performance issues & coordinated with ISPs.
  • Acted as liaison between help desk & dealership technicians.
  • Performed extensive domestic & international travel including UAE.

Helpdesk Supervisor

SolvIT, Inc.
Rochester Hills, Michigan
01.2016 - 12.2016
  • Led helpdesk operations, workload balancing, and performance oversight.
  • Monitored ticket quality, accuracy, and SLA adherence.
  • Provided staff training, coaching, and quarterly performance reviews.

Technical Lead – Help Desk

SolvIT, Inc.
Rochester Hills , Michigan
05.2015 - 01.2016
  • Configured Fortinet and Ubiquiti controller environments.
  • Provided technical leadership & Tier-2/Tier-3 troubleshooting.
  • Conducted help desk training & enterprise application workshops.

Level 1 Help Desk Agent

SolvIT, Inc.
Rochester Hills , Michigan
05.2013 - 05.2015
  • Provided front-line support in automotive diagnostic environments.
  • Documented tickets & escalated issues as needed.
  • Met performance KPIs consistently.
  • Developed proficiency in MS Office & Oracle.

Education

Certification - Cybersecurity Analyst (CySA+)

CompTIA
01-2025

Certification - Security+

CompTIA
07-2023

Associates - General Studies

Macomb Community College
Clinton Township, MI
01.2013

Associates - Network Security

Macomb Community College
Clinton Township, MI
01.2013

MCP, MCSA, MCSE Certifications -

ComputerTraining.com Technical Institute
Troy, MI
01.2007

Skills

Information Security & Governance

Vulnerability Management

Security Awareness Training

Cloud Migrations

Microsoft 365 Administration

Incident Response

Network Security

Certification

CompTIA CySA+ (2025)

Timeline

Information Security Analyst

Heartland Home Services
09.2022 - 01.2025

Network Engineer/Administrator

SolvIT, Inc.
06.2019 - 09.2022

Network Analyst

SolvIT, Inc.
12.2016 - 06.2019

Helpdesk Supervisor

SolvIT, Inc.
01.2016 - 12.2016

Technical Lead – Help Desk

SolvIT, Inc.
05.2015 - 01.2016

Level 1 Help Desk Agent

SolvIT, Inc.
05.2013 - 05.2015

Certification - Cybersecurity Analyst (CySA+)

CompTIA

Certification - Security+

CompTIA

Associates - General Studies

Macomb Community College

Associates - Network Security

Macomb Community College

MCP, MCSA, MCSE Certifications -

ComputerTraining.com Technical Institute
Jason SchullerInformation Security Analyst