Jason Scribner
Cookeville,TN
Summary
Business professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing software support to users and developing and implementing technical solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Manager, Sales and Customer Support
Retail Solutions Inc
01.1999 - Current
- A dedicated business professional with over 25 years of service in the pharmacy software management industry.
- My duties through the years consisted of gathering, supporting and billing customers for the use of the software.
- Am responsible for 24/7 phone support when needed.
- In charge of all invoice creation and collections of these invoices.
- Negotiated business deals with vendors from fortune 500 companies , Hospitals, Major Universities and Independent pharmacies.
- Created, reviewed and enforced legal contracts.
Software Installation Specialist
Daytech Corparations
01.2018 - Current
- Worked with Pharmacist and staff members on the installation, training and continued use of the software.
- Provided exceptional and timely customer support for the pharmacies using the software with 24/7 phone support
- Maintained all customer accounts billing and collections.
- Made multiple phone sales to increased the number of new pharmacies for the company.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZ05.1990
Skills
- Remote Support
- Operating System Knowledge
- Application Integration
- Hardware Installation
- Quick Books
- Excel
- General Handyman
Timeline
Software Installation Specialist
Daytech Corparations
01.2018 - Current
Manager, Sales and Customer Support
Retail Solutions Inc
01.1999 - Current
Bachelor of Arts -
Arizona State University
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