Jason Scribner
Cookeville,TN
Summary
Business professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing software support to users and developing and implementing technical solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Manager, Sales and Customer Support
Retail Solutions Inc
Cookeville
01.1999 - Current
- A dedicated business professional with over 25 years of service in the pharmacy software management industry.
- My duties through the years consisted of gathering, supporting and billing customers for the use of the software.
- Am responsible for 24/7 phone support when needed.
- In charge of all invoice creation and collections of these invoices.
- Negotiated business deals with vendors from fortune 500 companies , Hospitals, Major Universities and Independent pharmacies.
- Created, reviewed and enforced legal contracts.
Software Installation Specialist
Daytech Corparations
Dallas, TX
01.2018 - Current
- Worked with Pharmacist and staff members on the installation, training and continued use of the software.
- Provided exceptional and timely customer support for the pharmacies using the software with 24/7 phone support
- Maintained all customer accounts billing and collections.
- Made multiple phone sales to increased the number of new pharmacies for the company.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZ05.1990
Skills
- Remote Support
- Operating System Knowledge
- Application Integration
- Hardware Installation
- Quick Books
- Excel
- General Handyman
Timeline
Software Installation Specialist
Daytech Corparations
01.2018 - Current
Manager, Sales and Customer Support
Retail Solutions Inc
01.1999 - Current
Bachelor of Arts -
Arizona State University