Jason Seighman
San Antonio
Summary
Student Success Advisor and Military Veteran with 20+ years of leadership experience in personnel management, compliance-based operations, investigations, and student support services. Over 4 years in higher education serving diverse student populations, including veterans, while collaborating with academic departments, student-support units, and administrative leadership. Adept at managing sensitive student cases, interpreting policy, resolving disputes, and communicating complex information with clarity and diplomacy. Recognized for operational excellence, ethical decision-making, and the ability to build trust, influence stakeholders, and maintain a student-centered environment aligned with institutional mission and Student Code of Conduct expectations. Holds a Bachelor’s degree in Business Management. Seasoned Advisor with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication. Demonstrated history of advising clients on optimizing business processes and improving overall performance. Committed to making a significant impact by helping organizations meet their goals and objectives through insightful advisement.
Overview
31
31
years of professional experience
Work History
Advisor of Veteran Services – Student Success
Northeast Lakeview College
San Antonio
12.2020 - Current
- Serve as a primary point of contact for over 500 student-veterans, providing case management, advising, and guidance on benefits, academic processes, institutional policies, and student responsibilities.
- Act as liaison between students, faculty, staff, and administrators while ensuring compliance with federal, state, and district regulations.
- Provide proactive counsel to students experiencing academic, behavioral, or personal challenges; utilize de-escalation and conflict-resolution strategies to resolve issues at the lowest level.
- Process and verify over 2,000 VA certification claims, maintaining accuracy and confidentiality of student records.
- Conduct workshops and informational seminars to educate students on benefits and responsibilities, promoting informed decision-making.
- Coordinate new student orientation and graduation ceremonies, fostering engagement and community.
- Maintain meticulous documentation to support potential appeals or escalated cases; ensure confidentiality and data integrity.
- Train, supervise, and evaluate work-study students; foster an inclusive and autonomous work environment and ensure adherence to departmental expectations.
- Collaborate closely with institutional departments—including financial aid, admissions, police department, faculty, and student support services—to ensure seamless student experiences and policy alignment.
Work Study – Veteran Services
San Antonio College
San Antonio
01.2019 - 01.2020
- Assisted student veterans with admissions, financial aid, and VA benefits applications.
- Maintained compliance with federal, state, and institutional regulations regarding confidentiality and student records.
- Facilitated workshops and seminars to increase awareness of veteran benefits and institutional resources.
Operations Manager / Facility Supervisor / Team Leader
United States Army
11.1994 - 12.2018
- Directed teams of up to 400 personnel, ensuring adherence to organizational standards and ethical conduct.
- Managed investigations, performance evaluations, and disciplinary actions to maintain integrity and accountability.
- Oversaw budgets exceeding $1.2M and equipment valued at $1.7M, ensuring compliance and operational efficiency.
- Provided mediation, counseling, and conflict-resolution support within large teams; upheld standards of conduct and organizational values.
- Actively supported Equal Opportunity, anti-harassment, and conduct-compliance programs, contributing to an environment of dignity and respect.
- Planned over 130 large-scale events and maintained cross-cultural communication with senior leadership, foreign dignitaries, and visiting officials, demonstrating exceptional organizational and leadership skills.
- Delivered training on protocol, leadership, and compliance, fostering professional development and team cohesion.
Education
Bachelor of Business Management -
University of Texas at San Antonio
San Antonio, TX01.2022
Skills
- Student conduct and compliance
- Investigations and case management
- Conflict resolution and mediation
- Higher education policy
- Leadership and team training
- Administrative operations and data management
- Event planning and workshops
- Confidentiality and ethical decision-making
- Microsoft Office proficiency
- Student information systems expertise
- Written communication skills
- Verbal communication skills
- Multi-priority management
Accomplishments
NISOD excellence award
Timeline
Advisor of Veteran Services – Student Success
Northeast Lakeview College
12.2020 - Current
Work Study – Veteran Services
San Antonio College
01.2019 - 01.2020
Operations Manager / Facility Supervisor / Team Leader
United States Army
11.1994 - 12.2018
Bachelor of Business Management -
University of Texas at San Antonio