Jason Sendelbach
Summary
Technology Services Supervisor with extensive leadership experience in supporting instructional and operational technology. Specializes in managing enterprise infrastructure and leading large-scale initiatives that enhance learning environments. Known for fostering collaboration across departments to drive operational efficiency and evaluate emerging technologies.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Technology Services Supervisor
High School District 214
Arlington Heights, Illinois
07.2016 - 06.2026
- Provide leadership and oversight for technology operations supporting instructional and administrative environments across High School District 214.
- Managed enterprise infrastructure, telecommunications, security systems, technology resources, and staff, partnering with district leadership to deliver reliable, secure, and equitable technology services.
- Lead daily technology operations supporting instructional and business functions within large, high-demand educational environments.
- Manage enterprise LAN/WAN infrastructure, wireless networks, server environments, VoIP communications, video distribution systems, backup systems, and physical security technologies.
- Supervise and evaluate Technology and Media Services personnel, providing leadership, coaching, performance feedback, and operational direction.
- Monitor and administer technology budgets, procurement processes, equipment lifecycle planning, and resource allocation aligned with district priorities and strategic goals.
- Led and coordinated complex technology initiatives, including infrastructure upgrades, facility construction projects, technology deployments, and operational transitions to enhance service delivery.
- Collaborate with district administration, facilities personnel, contractors, vendors, and technology leadership teams to design and implement technology solutions supporting district objectives.
- Supported information security initiatives by enforcing district security policies, device management standards, access controls, and promoting cybersecurity awareness and technology best practices.
- Coordinate technology asset management, hardware refresh planning, deployment strategies, and inventory accountability.
- Evaluate emerging technologies, automation tools, and artificial intelligence solutions to improve operational efficiency, service delivery, and user support.
- Serve as a technical advisor to district and building leadership regarding technology planning, implementation, risk management, and future technology initiatives.
Technology Services Supervisor – Forest View Education Center and Administrative Office
High School District 214
10.2022 - 06.2026
- Supporting 6 Comprehensive High Schools, 12000+ Students, and 2100+ Staff
- Oversaw infrastructure operations, technology planning, systems reliability, telecommunications, security systems, and end-user support services to ensure optimal performance.
- Led technology initiatives at district administrative center and specialized educational programs to enhance learning experiences.
- Supported district-wide technology operations and strategic initiatives in collaboration with central office leadership to align goals and improve service delivery.
- Managed scheduling for school events and activities to optimize resource use.
- Facilitated communication between faculty, students, and parents regarding school matters.
- Oversaw maintenance of facilities to promote a safe learning environment.
- Evaluated staff performance regularly to provide constructive feedback and support.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Tracked progress on projects and provided timely feedback to staff members.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Technology Services Supervisor – John Hersey High School
High School District 214
07.2016 - 10.2022
- Led infrastructure upgrades and device deployment initiatives, standardizing hardware and expanding classroom technology to enhance learning environments.
- Managed technical troubleshooting, vendor coordination, and preventative maintenance programs to ensure reliable service delivery operations.
- Directed technology operations for a comprehensive high school environment supporting instructional and administrative needs.
Technology / Media Service Technician II
Buffalo Grove High School, Wheeling High School, Rolling Meadows High School
Arlington Heights, Illinois
12.2009 - 06.2016
- Installed, maintained, and repaired hardware and software systems.
- Supported server administration, system imaging, and backup management to ensure system reliability.
- Supported network infrastructure and distributed media systems.
- Diagnosed and resolved AV, voice, and classroom technology issues, enhancing user experience and minimizing downtime.
- Collaborated with administration and district technology leadership.
- Provided staff training and developed technical documentation.
- Recorded service calls, repairs, and parts used to maintain operational transparency and efficiency.
- Maintained certifications and completed training on systems and components.
Technology / Media Service Technician I
Prospect High School
Mount Prospect, Illinois
08.2007 - 12.2009
- Maintained school facilities by performing regular inspections and repairs.
- Documented service requests and completed maintenance logs accurately.
- Maintained accurate records of service calls, repairs, and parts used.
Technology Assistant - Helpdesk
Wheeling High School
Wheeling, Illinois
05.2005 - 08.2007
- Supported teachers by resolving technical issues with classroom equipment.
- Managed software updates and installations across school devices.
- Provided technical support during school events and presentations.
- Assisted with the setup of audio-visual equipment during events.
- Managed IT assets inventory for the department.
Head Configuration Technician
Micro System Enterprises, Inc.
Houston, TX
06.2002 - 04.2005
- Led large-scale hardware installations and customer deployments to ensure successful project execution.
- Coordinated deployment of 10+ technicians to optimize job site operations.
- Streamlined warehouse logistics and inventory coordination to support efficient operations.
Education
Bachelor of Science - Math, Physics, Computer Science
Texas Lutheran University
Seguin, TX05-2003
Electrical & Computer Engineering -
University of Houston
Houston, TX05-2000
Skills
- IT project management
- Active Directory administration
- Jamf Pro MDM
- Google Workspace proficiency
- Intune management
- Network oversight
- Security systems management
- Technical troubleshooting
- Team leadership
- Crisis management
- Vendor relations
- Customer support
- Coaching and mentoring
- Inventory management
- Reliability and dependability
- Effective communication
Projects
- Administrative Office Relocation & Infrastructure Design, Led the critical technology coordination, construction planning, and relocation efforts for the district leadership move.
- District-Wide Device Deployments & Modernization, Successfully planned, scheduled, and executed large-scale 1:1 device deployments.
- Life/Safety Infrastructure Upgrades, Managed and deployed mission-critical technology upgrades.
- Staffing & Capacity Building Initiatives, Transformed team efficiency by hiring skilled technicians.
- Printer & Fleet Consolidation, Spearheaded operational efficiency audits.
Leadership Coaching Experience
- Assistant Boys Cross Country Coach
- Rolling Meadows High School : 2022 - present
- Wheeling High School : 2005 - 2014
- Assistant Boys Track & Field Coach
- Wheeling High School : 2005 - 2014 & 2022 - present
Certification
- CoSN CETL® Certification (in progress)
- CompTIA A+
- CompTIA Network+
Timeline
Technology Services Supervisor – Forest View Education Center and Administrative Office
High School District 214
10.2022 - 06.2026
Technology Services Supervisor
High School District 214
07.2016 - 06.2026
Technology Services Supervisor – John Hersey High School
High School District 214
07.2016 - 10.2022
Technology / Media Service Technician II
Buffalo Grove High School, Wheeling High School, Rolling Meadows High School
12.2009 - 06.2016
Technology / Media Service Technician I
Prospect High School
08.2007 - 12.2009
Technology Assistant - Helpdesk
Wheeling High School
05.2005 - 08.2007
Head Configuration Technician
Micro System Enterprises, Inc.
06.2002 - 04.2005
Bachelor of Science - Math, Physics, Computer Science
Texas Lutheran University
Electrical & Computer Engineering -
University of Houston