Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance. Manages time expertly and goes above and beyond to exceed expectations.
Overview
16
16
years of professional experience
Work History
Lab Courier
UML (WVU)
Morgantown, WV
08.2017 - 06.2020
Demonstrated ability to work independently with minimal supervision.
Maintained confidentiality regarding sensitive information related to lab results or patient data.
Adhered to all applicable laws pertaining to transportation of medical specimens such as HIPAA regulations.
Provided excellent customer service when interacting with clients, both on the phone and in person.
Performed regular maintenance checks on courier vehicles such as changing oil or checking tire pressure.
Ensured all packages were properly labeled, sealed, packaged, and tracked for accuracy throughout the delivery process.
Inspected and maintained courier vehicle to ensure it was in proper working order.
Maintained accurate records of deliveries including documents signed by recipients.
Verified receipt of items at destination by obtaining signature from recipient.
Monitored temperature of medical specimens to ensure quality and safety during transport.
Communicated effectively with laboratory staff regarding status updates on deliveries.
Picked up and delivered medical specimens, paperwork, and other materials between hospitals, laboratories, and research facilities.
Followed hazardous material guidelines when transporting potentially dangerous substances.
Conducted daily pre-trip inspections of vehicle before departing on route.
Identified potential problems or delays in the delivery process and took corrective action as needed.
Assessed environmental conditions along courier routes to determine necessary precautions for delivering delicate materials safely.
Responded promptly to urgent requests for specimen pickup or delivery.
Utilized GPS tracking systems to accurately document route traveled during each shift.
Reported any incidents or accidents immediately according to company policy.
Developed strong relationships with customers to ensure timely delivery of their items.
Adhered to strict HIPAA regulations when handling confidential patient information.
Actively participated in ongoing training regarding new transport technologies, healthcare regulations, and safety procedures to enhance job performance and compliance.
Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
Maintained strict adherence to HIPAA regulations and confidentiality standards during the handling and transportation of sensitive medical materials.
Monitored temperature-controlled shipments, ensuring specimens were transported within required specifications.
Provided excellent customer service, resolving any delivery-related issues and maintaining professional interactions with medical staff and clients.
Picked up medical specimens from local care providers for delivery to laboratory.
Logged and tracked deliveries using electronic and paper systems, ensuring accuracy and accountability of all items transported.
Trained new couriers on delivery routes, handling procedures, and company policies, contributing to team efficiency and consistency.
Followed strict time management practices to meet tight delivery schedules and prioritize urgent shipments.
Utilized GPS and routing software to plan efficient routes, minimizing delivery times and fuel consumption.
Collaborated with healthcare providers to understand specific handling requirements for different types of medical specimens and products.
Implemented infection control procedures for the transport of biohazardous materials, ensuring compliance with health and safety regulations.
Coordinated with medical personnel to schedule pickups and deliveries, adapting to urgent requests and changes with flexibility.
Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
Transported medical specimens, lab results, and patient documents between hospitals and laboratories, ensuring timely and safe delivery.
Obtained official signatures and required payments for different types of deliveries.
Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Clerk
Sam's Club
Morgantown, WV
06.2020 - 05.2022
Processed customer orders promptly and accurately.
Assisted customers with inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Communicated with customers and employees to answer questions or explain information.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Floor Hand
Savana Energy Service Corp
05.2016 - 05.2017
Set up surface piping systems for proper circulation of fluids throughout the wellbore.
Conducted regular inspections of drill pipes for signs of wear or damage before use.
Provided assistance to other crew members during emergency situations as needed.
Loaded and unloaded materials from trucks using forklifts or cranes as needed.
Participated in training sessions related to safety procedures and general oilfield operations.
Maintained records of material usage and disposal according to company guidelines.
Assisted in loading and unloading supplies onto the rig deck for use by personnel onboard.
Performed maintenance and repair of drilling equipment, including pumps, valves, motors, and other components.
Managed inventory of tools and supplies used on the rig site.
Tested pressure gauges, valves, and flowmeters to ensure they are functioning properly.
Ensured that all safety protocols were followed at all times while performing tasks.
Assisted with setting up auxiliary power sources such as generators or compressors when necessary.
Assisted with rigging up and down operations on the drill floor.
Operated tongs to make up or break out drill pipe connections.
Adhered to all safety regulations set forth by the Occupational Safety and Health Administration.
Cleaned and maintained the rig deck area to ensure a safe working environment.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Obtained proper permits and completed job safety analysis (JSA) prior to beginning each new job.
Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
Managed inventory and ensured availability of necessary drilling supplies and equipment.
Participated in safety meetings and drills, adhering to all safety policies and procedures.
Performed regular inspections and maintenance on drilling equipment and tools.
Monitored drilling operations and reported any issues to the Driller.
Utilized hand and power tools to assist in drilling operations and equipment maintenance.
Conducted visual inspections to identify potential hazards and equipment wear.
Ensured compliance with safety protocols and environmental regulations.
Cleaned and prepared sites for drilling operations and post-operation clean-up.
Assisted in troubleshooting and repairing minor mechanical problems on the rig.
Assisted in the alignment and positioning of drilling machinery.
Assisted in the installation of blowout preventers and other well control equipment.
Operated and maintained drilling rig diesel motors, transmissions, pumps, and drilling mud systems.
Guided pipes off racks into drilling rigs using tongs and other hand tools.
Assisted in setting up and taking down drilling rigs and equipment.
Met or exceeded target for on-time customer shipments.
Cleaned and organized work areas and maintained tools and equipment.
Followed workplace safety guidelines by wearing protective clothing and correctly operating heavy machinery.
Cleaned tools, work surfaces and storage areas to achieve proper sanitary conditions.
Floorhand
Sidewinder Drilling Inc.
West Union, WV
06.2011 - 03.2015
see above
Operator
Kipin Indusgrfies
Fairmont, WV
03.2008 - 06.2010
Monitored and adjusted machine operations as needed for quality assurance.
Performed routine maintenance on equipment to ensure optimal performance.
Managed multiple tasks simultaneously while maintaining attention to detail.
Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Collaborated with coworkers to perform projects quickly and meet business goals.
Learned and followed safety and emergency procedures.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
Health and Safety Officer
CDM
Fairmont, WV
04.2006 - 05.2008
Reviewed existing safety protocols for accuracy and effectiveness.
Collaborated with contractors on projects involving occupational health and safety risks.