Jason Shackle
Tucson,AZ
Summary
Dynamic leader with proven expertise in operations management and customer relationship management, honed at Arizona Restaurant Supply Inc. Excelled in leadership and team building, driving project success and enhancing team performance. Achieved significant improvements in client satisfaction and operational efficiency, leveraging skills in sales and commercial kitchen equipment knowledge.
Overview
17
17
years of professional experience
Work History
General Manager
All Fixture/Approved Plumbing
02.2022 - Current
- Managed the day to day operations of the company.
- Coordinate sales meetings with the clients to review their plumbing needs.
- Prepare estimates, coordinate schedule and procure the materials required for each project.
- Communicate with the clients from initial contact through completion and after to ensure clients satisfaction with the result of a 5 star review.
- Release and monitor invoices to ensure accuracy and that they are received and documented in a timely manner.
- Update company software to document sales leads, past sales, potential sales, invoices, work schedules and pertinent company information.
Project Manager/Contracts Department Manager
Arizona Restaurant Supply Inc.
02.2008 - 02.2022
- Oversee day to day operation of the Contracts Department.
- Responsible for all projects that are being processed by the Project Managers and Project Coordinators in the Contracts Department.
- Dissect and review on-going and completed projects, what did we do well and where did we need improvement. Used this information as a "lessons learned" secession with the team and individual employees.
- Interact with clients to increase sales and future work with Arizona Restaurant Supply.
- Ensure customer satisfaction through the entire construction process.
Education
High School Diploma -
Evergreen High School
Evergreen, COSkills
Commercial kitchen equipment knowledge
Problem Resolution
Operations Management
Sales expertise
Team Player
Effective leader
Customer Relationship Management
Budget coordination
Leadership and team building
Timeline
General Manager
All Fixture/Approved Plumbing
02.2022 - Current
Project Manager/Contracts Department Manager
Arizona Restaurant Supply Inc.
02.2008 - 02.2022
High School Diploma -
Evergreen High School
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