Field Service Lightning
Jason Sharp
ATLANTA,GA
Summary
Accomplished business professional seeking a transition into a challenging new field. Skilled at identifying and leveraging opportunities to enhance operations and optimize resource performance. Committed to building positive relationships and fostering collaboration. Possesses finely honed leadership, strategic thinking, analytical, and problem-solving skills. Experienced Installer with 6 years in the field, demonstrating strong mechanical and technical abilities, coupled with a keen eye for detail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cold Drink Equipment Installer 2
Coca Cola United
06.2019 - Current
- Installed and removed vending machines and coolers with attention to detail and adherence to safety protocols.
- Stacked goods in designated storage bays following strict inventory control instructions to ensure accurate stock management.
- Developed and maintained professional relationships with customers and vendors, fostering loyalty and generating referrals.
- Communicated promptly and effectively with supervisors regarding site issues, missed installations, and other challenges, facilitating swift problem resolution.
- Trained new employees on established procedures and implemented new processes to enhance team efficiency.
- Operated a CDL Class B commercial vehicle daily, ensuring safe and compliant transportation of goods.
Cold Drink Equipment Installer 1
Coca Cola United
06.2018 - 07.2019
- Assisted driver with installation and removal of vending machines and coolers.
- Stacked goods in correct storage bays by following inventory control instructions.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Security Site Supervisor
Allied Universal Security Services
01.2015 - 06.2018
- Collaborated closely with property management to handle day-to-day operations involving tenants, ensuring smooth and effective management.
- Communicated directly with the Account Manager to implement and oversee life and fire safety measures for building occupants, ensuring compliance with safety regulations.
- Produced efficient and detailed daily reports and compiled thorough incident and irregularity reports to maintain accurate records and support operational decisions.
- Trained new officers on operational procedures and safety protocols, contributing to team development and performance.
Lead Sales Associate
Finish Line
01.2014 - 09.2016
- Top performer in commission-based sales across all core company categories, consistently achieving high revenue and performance targets.
- Took a lead role in developing new employees, mentoring and training store associates to enhance their skills and performance.
- Demonstrated exceptional execution of the company sales model, driving revenue growth and achieving high scores on secret shopper evaluations.
Security Officer
ALLIED BARTON
01.2010 - 12.2014
- Responded promptly to alarm systems and investigated disturbances, ensuring swift resolution and security.
- Excelled in managing responsibilities, demonstrating reliability and competence in all tasks.
- Recorded all activities meticulously, including property damage, theft, unauthorized persons, and unusual occurrences, maintaining comprehensive logs for accurate reporting and analysis
Stock/Sales/Receiving
PARTY CITY
01.2010 - 08.2012
- Managed receipt of all incoming shipments from vendors via UPS and FedEx, ensuring accurate and timely processing of products.
- Verified and recorded accurate counts of all products received, facilitating a smooth transition from the stockroom to the sales floor.
- Ensured an excellent customer experience by assisting customers in finding products for events and addressing their needs effectively.
- Trained new associates on customer service standards and stocking procedures, contributing to overall team development and store efficiency.
Education
Business Administration -
Georgia State University
Atlanta, GA12.2008
Skills
- Analytical: Expertise in evaluating data and trends to drive informed decision-making and process improvements
- Customer Service Management: Proficient in delivering top-notch service and managing customer relations to enhance satisfaction and loyalty
- Training Facilitation: Experienced in developing and leading training programs to elevate team performance and skills
- Inventory Control: Skilled in managing stock levels, conducting audits, and optimizing inventory processes for efficiency
- Professional Development: Dedicated to continuous learning and growth, fostering both personal and organizational advancement
- Operational Effectiveness: Focused on enhancing productivity and efficiency through strategic planning and execution
- Equity Management: Knowledgeable in implementing fair practices and promoting equity within teams and operations
- Exceptional Communication: Adept at conveying information clearly and effectively across various channels and audiences
- Scheduling and Logistics: Proficient in organizing schedules and managing logistics to ensure smooth operations and timely execution
Certification
Class B Commercial Drivers License
Software
Geotab
Timeline
Cold Drink Equipment Installer 2
Coca Cola United
06.2019 - Current
Cold Drink Equipment Installer 1
Coca Cola United
06.2018 - 07.2019
Security Site Supervisor
Allied Universal Security Services
01.2015 - 06.2018
Lead Sales Associate
Finish Line
01.2014 - 09.2016
Security Officer
ALLIED BARTON
01.2010 - 12.2014
Stock/Sales/Receiving
PARTY CITY
01.2010 - 08.2012
Business Administration -
Georgia State University