Jason Shelton
Hanover,PA
Summary
Detail-oriented team player with strong organizational skills seeking to secure and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Automotive Finance Manager
Hanover Nissan
03.2019 - 11.2023
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Utilized data-driven insights to develop targeted marketing campaigns promoting dealership''s financial services offerings attractively positioning them among potential customers.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
Distribution Process Worker
Department Of Defense - Defense Logistics Agency
10.2001 - 10.2015
- Used analytical skills to resolve and problem solve various issues.
- Rigorously worked towards all goals and objectives set by management, incorporating the strategic focus of the organization.
- Demonstrated leadership and teamwork by leading new employees and training them in all areas and functions of DLA Distribution.
- Provided guidance, instruction, and direction to fellow employees. Continuously displayed professional customer skills, innovation and initiative towards resource stewardship.
- Produced bills of lading and updated shipment status information.
- Maintained accurate stock records and schedules.
- Reviewed new customer orders and requests and manually entered data into a centralized database.
- Forwarded client-related quality and service issues to the appropriate manager for resolution.
- Resolved problems for customers, warehouses and carriers.
- Coordinated rush orders and order changes.
- Acted as a liaison between logistics, carriers and customers.
- Unloaded, picked, staged and loaded products for shipping.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Entered data into Distribution Standard System.
- Transported goods from racks, shelves and vehicles.
- Verified and recorded the count and condition of cargo received.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safel
Education
Associate of Applied Science - Computer Networking
Harrisburg Area Community College
Harrisburg, PA12.2018
Master Barber - Barbering
Barber Styling Institute
Camp Hill, PA10.2018
Skills
- Goal-oriented mindset
- Effective communication
- Strong negotiation skills
- Continuous improvement focus
Accomplishments
- Sales Consultant of the month 5x consecutively
- Sales Consultant of the year
- Recipient of the Commander's Coin for going above and beyond the call of duty
- Recipient of safety awards for continually safe practices
Timeline
Automotive Finance Manager
Hanover Nissan
03.2019 - 11.2023
Distribution Process Worker
Department Of Defense - Defense Logistics Agency
10.2001 - 10.2015
Associate of Applied Science - Computer Networking
Harrisburg Area Community College
Master Barber - Barbering
Barber Styling Institute