Jason Shepps
Operations Management
Redondo Beach,CA
Summary
Dynamic operations professional with a proven track record in managing complex projects and fostering operational excellence. Known for a collaborative approach and commitment to delivering high-quality results, consistently exceeding expectations. Dependability and adaptability are evident in meeting the evolving demands of the business environment. Expertise in strategic planning and team leadership drives success and enhances organizational performance.
Overview
26
26
years of professional experience
Work History
Director of Operations
Amped Kitchens
11.2018 - Current
- LA Area Manager (2024–2025)
- General Manager, LA-South (2018–2024)
- Lead operations for three large-scale commercial kitchen campuses in Los Angeles and Chicago, overseeing facility management, capital projects, client leasing and retention, and regulatory compliance.
- Directed facility operations and maintenance across 180,000+ sq. ft. of commercial production space. Oversaw equipment, vendor contracts, and preventive maintenance programs to ensure reliability and adherence to municipal and food safety standards.
- Managed and developed on-site facility teams, fostering accountability, cross-training, and a customer-first culture aligned with brand standards.
- Managed OPEX/CAPEX budgets exceeding $6M annually; reviewed and approved purchase requisitions, ensured cost control, and tracked KPIs to support quarterly business reviews.
- Scoped and led tenant improvement projects and capital upgrades, including contractor oversight, lease compliance, and warranty walks.
- Maintained high tenant satisfaction through responsive service, onboarding support, and proactive communication, contributing to strong client retention and occupancy growth.
- Directed compliance efforts with city, state, and federal regulators including SQF, USDA, and public health agencies. Led successful audit outcomes and developed SOPs for continuous improvement.
- Partnered with Finance and Executive teams on forecasting, performance dashboards, and process improvements to streamline multi-site operations.
- Acted as onsite owner’s representative during construction of a 60,000 sq. ft. facility, overseeing contractor budgets, schedules, and permitting to ensure timely, compliant project delivery.
Operations Manager
Multi-Unit Restaurant Brands
01.2000 - 01.2017
- Directed multi-unit restaurant operations across multiple brands, leading teams of up to 50 employees per location.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Formulated policies and procedures to streamline operations.
- Led multiple new restaurant openings and turnaround initiatives that improved performance and team culture.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- The Counter Burger, West L.A. Franchise
- Reiss Co - The Brig, Club Sugar, Red
- Bartok Inc - James Beach, Canal Club
- Huckleberry Bakery & Cafe
- Islands Fine Burgers and Drinks
Education
B.S. - Business Administration (Finance)
California State University
Los AngelesSkills
Operational management
Implementation of strategic plans
Budget management
Process optimization
Performance evaluation
Collaborative team development
CMMS proficiency
Experience with CRM applications
Property management software
Timeline
Director of Operations
Amped Kitchens
11.2018 - Current
Operations Manager
Multi-Unit Restaurant Brands
01.2000 - 01.2017
B.S. - Business Administration (Finance)
California State University